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Author Topic: Balance Issue  (Read 289 times)

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« on: April 20, 2017, 00:34 »
0
Please find the attachment for the April Earnings to date, there is an issue on the April total balance, if you sum up the daily earnings, it should be about $80+, but the page just showing $55.51 in total.

I understand there is a refund on 17 Apr, but that should not be a negative amount on that day!

This is not the first time I'm having balance issue with 123rf, looks like they have some bugs in their system, you may need to monitor your balance from time to time.


« Reply #1 on: April 20, 2017, 04:51 »
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You have a refund of $37.008 and sales of $4.964 so the balance of -32.044 would be correct wouldn't it... if the refund amount is correct.

« Reply #2 on: April 20, 2017, 06:41 »
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Yeah, that day I was earned $37.008, and $32.044 was refund, so the balance for that day should be $4.964, not $-32.044.

If you sum up the total balance for the whole month, it is not tally.

« Reply #3 on: April 20, 2017, 06:47 »
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Also, when I clicked inside, the amount refunded is actually -$40.00, not -$37.008 or -$32.044, really no idea how this two figures coming up.

Their system calculation are so wrong.

« Reply #4 on: April 20, 2017, 06:51 »
0
Yeah, that day I was earned $37.008, and $32.044 was refund, so the balance for that day should be $4.964, not $-32.044.

If you sum up the total balance for the whole month, it is not tally.

I think you're reading it incorrectly. $37.008 is the refund amount, less your earnings of $4.964 leaving the balance (right hand column) of -$32.044. It all adds up correctly. Each day's balance is on the right hand side.

« Reply #5 on: April 20, 2017, 07:29 »
0
Yeah, that day I was earned $37.008, and $32.044 was refund, so the balance for that day should be $4.964, not $-32.044.

If you sum up the total balance for the whole month, it is not tally.

I think you're reading it incorrectly. $37.008 is the refund amount, less your earnings of $4.964 leaving the balance (right hand column) of -$32.044. It all adds up correctly. Each day's balance is on the right hand side.

No. Total earning on that day before refund is $43.432 Credits + $4.964 Subscription = $48.396, so if refund that $40.00, Each day's balance on the right hand side should be $8.396, not -$32.044.

Don't forget, the Grand Total for that month are calculate based on the balance on each day on the right column, so there shouldn't be any negative amount on the balance for each day, because the amount already deducted inside.




 

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