MicrostockGroup

Agency Based Discussion => 123RF => Topic started by: krilcis on April 23, 2010, 14:52

Title: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: krilcis on April 23, 2010, 14:52
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: le_cyclope on April 23, 2010, 16:13
123rf went trough some upgrades lately.

See http://www.microstockgroup.com/123royaltyfree-com/earnings-discrepancies/25/ (http://www.microstockgroup.com/123royaltyfree-com/earnings-discrepancies/25/)

I guess they still have some bugs to fix...

Claude
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: krilcis on April 23, 2010, 17:01
123rf went trough some upgrades lately. ..

I guess they still have some bugs to fix...

Claude

Pls., relevant comments/experiences only!

TIA!
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: ThomasAmby on April 23, 2010, 17:12
123rf went trough some upgrades lately. ..

I guess they still have some bugs to fix...

Claude

Pls., relevant comments/experiences only!

TIA!

Wow!
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: le_cyclope on April 23, 2010, 18:04
123rf went trough some upgrades lately. ..

I guess they still have some bugs to fix...

Claude

Pls., relevant comments/experiences only!

TIA!



hmmm,
if it is not relevant, then why did you duplicate your post in the above thread???

and by the way, TRF MMG TOIU DSA HGG

Claude
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: lisafx on April 23, 2010, 18:06
123rf went trough some upgrades lately. ..

I guess they still have some bugs to fix...

Claude

Pls., relevant comments/experiences only!

TIA!

How is that not relevant?  You complain of a problem on one of the sites and le_cyclope chimes in to explain why it's happening.  what ???
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: UncleGene on April 23, 2010, 18:10
Did you ever donate images? AFAIR favs page includes downloads from donated ones, earnings one - does not
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: krilcis on April 23, 2010, 18:38
Well, Thomas, let me put it in a different wording: "Would you please be so kind to refrain from making irrelevant wow-style comments. Many thanks in advance."

@ Claude: Nothing personal, really (even in spite of your BTW addendum). Obviously, I just don't appreciate unsubstantial speculations when it comes to money, no matter how princely amounts are involved.

Thanks a lot, UncleGene! This is what I forgot to say in my OP: no, AFAIK, I do not donate!... :)
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: mantonino on April 23, 2010, 19:30
Well, Thomas, let me put it in a different wording: "Would you please be so kind to refrain from making irrelevant wow-style comments. Many thanks in advance."

@ Claude: Nothing personal, really (even in spite of your BTW addendum). Obviously, I just don't appreciate unsubstantial speculations when it comes to money, no matter how princely amounts are involved.

Email support. And take your foot off other member's necks. kthx.
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: dnavarrojr on April 23, 2010, 20:06
123rf went trough some upgrades lately. ..

I guess they still have some bugs to fix...

Claude

Pls., relevant comments/experiences only!

TIA!

Whoa.. a new member comes on here and is an immediate ass towards existing members...  This is gonna be an interesting marriage.
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: ThomasAmby on April 24, 2010, 02:04
Well, Thomas, let me put it in a different wording: "Would you please be so kind to refrain from making irrelevant wow-style comments. Many thanks in advance."

@ Claude: Nothing personal, really (even in spite of your BTW addendum). Obviously, I just don't appreciate unsubstantial speculations when it comes to money, no matter how princely amounts are involved.

Thanks a lot, UncleGene! This is what I forgot to say in my OP: no, AFAIK, I do not donate!... :)

How is le_cyclopes post NOT relevant?
If you don't want opinions or answers of any kind, why do you post in here? Address 123RF directly
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: FD on April 24, 2010, 02:31
Well, Thomas, let me put it in a different wording: "Would you please be so kind to refrain from making irrelevant wow-style comments. Many thanks in advance."
WOW!  ;D
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: VB inc on April 24, 2010, 03:01
finally, some action on these boards
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: krilcis on April 24, 2010, 03:45
BTW, according to earlier postings (see www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/ (http://www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/)), the problem persists at least since September 2009.

Also, to my knowledge, it was stated rather clearly that what I expect is meaningful comments and experience of others with similar download stats discrepancies, not bare emotions and rude attitude. Thanks.
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: FD on April 24, 2010, 04:08
.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Beach Bum on April 24, 2010, 11:20
"Wow" is right.  With an attitude like that, I don't think you'll find many people here eager to help with your problem.  As a matter of fact, many might relish the thought of you having one.  Get a grip!
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: ap on April 24, 2010, 11:43
i have a totally irrelevant question. what's TIA?
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: sharpshot on April 24, 2010, 11:53
I presume TIA is "thanks in advance".
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Pheby on April 24, 2010, 15:15
Some people just like to behave like little dictators in the threads they start.  ::) You demanded relevant comments, now look how many people have broken the rules you set up, and how many "irrelevant" posts you've ended up with by misbehaving.  ;D
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: le_cyclope on April 24, 2010, 16:34
I presume TIA is "thanks in advance".

Oh I see...

You're welcome!

Claude
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Suljo on April 24, 2010, 17:01
Barf
 ;D
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: qwerty on April 24, 2010, 18:08
Well, Thomas, let me put it in a different wording: "Would you please be so kind to refrain from making irrelevant wow-style comments. Many thanks in advance."

@ Claude: Nothing personal, really (even in spite of your BTW addendum). Obviously, I just don't appreciate unsubstantial speculations when it comes to money, no matter how princely amounts are involved.

Thanks a lot, UncleGene! This is what I forgot to say in my OP: no, AFAIK, I do not donate!... :)

Well if you don't want unsubstantial speculations then don't ask here and ask 123rf directly.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: FD on April 25, 2010, 03:24
.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Noodles on April 25, 2010, 03:51
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

You have an interesting flip, rotate portfolio, Kaspri. Hope everything turns up black and white for you (or ivory white, off white or whatever)
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Xalanx on April 25, 2010, 08:18
You have an interesting flip, rotate portfolio, Kaspri.
Indeed, WOW!! :o
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: dbvirago on April 25, 2010, 12:05
BTW, according to earlier postings (see [url=http://www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/]www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/[/url] ([url]http://www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/[/url])), the problem persists at least since September 2009.

Also, to my knowledge, it was stated rather clearly that what I expect is meaningful comments and experience of others with similar download stats discrepancies, not bare emotions and rude attitude. Thanks.


Wow.

To my knowledge, you're not in charge here. I don't much care what you expect. I have four years worth of experiece with 123 that I'd be happy to share with someone who knows how to ask.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Oldhand on April 25, 2010, 15:14
Qui t'accuse, s'accuse.

Manners maketh man and other such proverbs.

If you want help, support, co-operation, empathy, understanding, etc, please be more polite. You may well have raised a valid point, but I'll skip this one.

Night night

Oldhand
Title: Re: Important: Not all downloads are reported in earnings stats!
Post by: FD on April 26, 2010, 00:53
.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: krilcis on April 28, 2010, 09:09
Even more interestingly, as of today, the statistics line Downloads: and consequently, any download figures at www.123rf.com/myfavimages.php > My Images > Sort by No. of download have disappeared at all... The same is valid for contributor's view of image download stats at http://www.123rf.com/photo<_image #>.html... Just a glitch? Or deliberate action in order to make our earning stats even more non-transparent? In any case, after a look at screenshots with all the discrepancies described in the OP, my copyright agent is really interested...

Also, I think it is obvious that at this point, some comment here from Alex would be more than appropriate (to say the least)...
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: anonymous on April 28, 2010, 12:30
i have a totally irrelevant question. what's TIA?
Transient ischemic attack (TIA)
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: red on April 28, 2010, 13:50
Terrorism Information Awareness
Tampa International Airport
Tire Industry Association

Thanks in Advance
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: nruboc on April 28, 2010, 14:31
I just had an overwhelming impulse to make an appearance in this thread.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Pixart on April 28, 2010, 14:44
Yeah, I was wondering when you were going to show up  ;)
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Lcjtripod on May 01, 2010, 08:24
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

WOW! You must really be a big shot in order to have a "copyright agency" working for you!!! Checked your hidden profile. We do not have Copyright Agencies in the USA we have Copyright Lawyers. Where are you from??

BTW this is not a copyright issue it is a Contract Issue. You have a contract with 123 and IF they broke it or IF they committed theft of your commissions, you would have a case for civil or criminal action.

GYFFSAH

-Larry
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Albert Martin on May 02, 2010, 05:11
When bashing of any agency is on the go, I am for it if it is covered with evidence(s).

But, regarding that you're doing it in public forum, then you must expect various approaches to your OP.

Nevertheless, this is not the place for collecting people to your cause because we are all different.

You should contact agency first via PHONE. If you aren't satisfied with their response you can always make Court Case of it and include your Copyright Agency or Lawyers...

Anyway, you must do it under rules on which you've agreed when applying with that agency!
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Albert Martin on May 02, 2010, 05:15
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

WOW! You must really be a big shot in order to have a "copyright agency" working for you!!! Checked your hidden profile. We do not have Copyright Agencies in the USA we have Copyright Lawyers. Where are you from??

BTW this is not a copyright issue it is a Contract Issue. You have a contract with 123 and IF they broke it or IF they committed theft of your commissions, you would have a case for civil or criminal action.

GYFFSAH

-Larry

It depends from which angle problem is viewed. When agency sells your images main is that THEY MUST PAY your royalties. If they don't do that then it IS COPYRIGHT case!
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: krilcis on May 02, 2010, 09:40
First of all, thanks to everyone who responded in a civilized manner; hope to discuss the problem more in detail with Alex next week.

IMO, it is obvious, however, that, in order to avoid any misunderstandings, download stats shall reflect net trade figures just like it has been done at other MS agencies, and not some kind of total download count regardless of, say, duplicate and refunded dls, etc.
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Angel on May 02, 2010, 22:05
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

Hi Krilcis,

Could you please kindly forward us your account information to [email protected] so that we can proceed to investigate the issues further?

Thank you for your kind assistance

Regards
Anglee
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: krilcis on May 03, 2010, 07:52
Could you please kindly forward us your account information to [email protected] so that we can proceed to investigate the issues further?

Thanks, Anglee, I will write directly to Alex later this week. Just FYI, the problem was communicated to [email protected] a week ago (but, alas, with no response).

Best,

K
Title: Re: Important: To date, 15% of downloads are not reported in earnings stats!
Post by: Angel on May 03, 2010, 22:21
Could you please kindly forward us your account information to [email protected] so that we can proceed to investigate the issues further?

Thanks, Anglee, I will write directly to Alex later this week. Just FYI, the problem was communicated to [email protected] a week ago (but, alas, with no response).

Best,

K


Hi Krilcis,

Our image review team has responded to your email earlier. You may check the spam folder too in case it's sent there instead.

Regards,
Anglee