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Author Topic: Important: To date, 15% of downloads are not reported in earnings stats!  (Read 6552 times)

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« Reply #25 on: April 25, 2010, 12:05 »
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BTW, according to earlier postings (see www.microstockgroup.com/123royaltyfree-com/here-we-go-again-123rf/), the problem persists at least since September 2009.

Also, to my knowledge, it was stated rather clearly that what I expect is meaningful comments and experience of others with similar download stats discrepancies, not bare emotions and rude attitude. Thanks.


Wow.

To my knowledge, you're not in charge here. I don't much care what you expect. I have four years worth of experiece with 123 that I'd be happy to share with someone who knows how to ask.


« Reply #26 on: April 25, 2010, 15:14 »
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Qui t'accuse, s'accuse.

Manners maketh man and other such proverbs.

If you want help, support, co-operation, empathy, understanding, etc, please be more polite. You may well have raised a valid point, but I'll skip this one.

Night night

Oldhand

« Reply #27 on: April 26, 2010, 00:53 »
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« Last Edit: April 26, 2010, 13:50 by FD-amateur »

« Reply #28 on: April 28, 2010, 09:09 »
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Even more interestingly, as of today, the statistics line Downloads: and consequently, any download figures at www.123rf.com/myfavimages.php > My Images > Sort by No. of download have disappeared at all... The same is valid for contributor's view of image download stats at http://www.123rf.com/photo<_image #>.html... Just a glitch? Or deliberate action in order to make our earning stats even more non-transparent? In any case, after a look at screenshots with all the discrepancies described in the OP, my copyright agent is really interested...

Also, I think it is obvious that at this point, some comment here from Alex would be more than appropriate (to say the least)...

« Reply #29 on: April 28, 2010, 12:30 »
0
i have a totally irrelevant question. what's TIA?
Transient ischemic attack (TIA)

« Reply #30 on: April 28, 2010, 13:50 »
0
Terrorism Information Awareness
Tampa International Airport
Tire Industry Association

Thanks in Advance

nruboc

« Reply #31 on: April 28, 2010, 14:31 »
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I just had an overwhelming impulse to make an appearance in this thread.

« Reply #32 on: April 28, 2010, 14:44 »
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Yeah, I was wondering when you were going to show up  ;)

« Reply #33 on: May 01, 2010, 08:24 »
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Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

WOW! You must really be a big shot in order to have a "copyright agency" working for you!!! Checked your hidden profile. We do not have Copyright Agencies in the USA we have Copyright Lawyers. Where are you from??

BTW this is not a copyright issue it is a Contract Issue. You have a contract with 123 and IF they broke it or IF they committed theft of your commissions, you would have a case for civil or criminal action.

GYFFSAH

-Larry

« Reply #34 on: May 02, 2010, 05:11 »
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When bashing of any agency is on the go, I am for it if it is covered with evidence(s).

But, regarding that you're doing it in public forum, then you must expect various approaches to your OP.

Nevertheless, this is not the place for collecting people to your cause because we are all different.

You should contact agency first via PHONE. If you aren't satisfied with their response you can always make Court Case of it and include your Copyright Agency or Lawyers...

Anyway, you must do it under rules on which you've agreed when applying with that agency!

« Reply #35 on: May 02, 2010, 05:15 »
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Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

WOW! You must really be a big shot in order to have a "copyright agency" working for you!!! Checked your hidden profile. We do not have Copyright Agencies in the USA we have Copyright Lawyers. Where are you from??

BTW this is not a copyright issue it is a Contract Issue. You have a contract with 123 and IF they broke it or IF they committed theft of your commissions, you would have a case for civil or criminal action.

GYFFSAH

-Larry

It depends from which angle problem is viewed. When agency sells your images main is that THEY MUST PAY your royalties. If they don't do that then it IS COPYRIGHT case!

« Reply #36 on: May 02, 2010, 09:40 »
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First of all, thanks to everyone who responded in a civilized manner; hope to discuss the problem more in detail with Alex next week.

IMO, it is obvious, however, that, in order to avoid any misunderstandings, download stats shall reflect net trade figures just like it has been done at other MS agencies, and not some kind of total download count regardless of, say, duplicate and refunded dls, etc.

« Reply #37 on: May 02, 2010, 22:05 »
0
Interestingly enough, as I just noticed, there are large download (and, obviously, earning!) count discrepancies between figures at www.123rf.com/myfavimages.php > My Images and www.123rf.com/submit/commission.php -- even taking into account the refund to-and-fro download math at www.123rf.com/submit/downloaded_stats.php.

In other words, assuming the summarized download count at  www.123rf.com/myfavimages.php > My Images for my port equals to 100%, the Downloads Total at www.123rf.com/submit/commission.php shows only about 85% of dls, with earnings reduced accordingly (!)... (Just one example in order to be more specific: at My Images, an image has a statistics of 9 dls, while scrolling through the monthly stats at www.123rf.com/submit/downloaded_stats.php shows only 6 dls and no refunds.)

Needless to say, I have properly documented all the above -- and looking forward for immediate and efficient reaction from the 123RF side. Also, it goes without saying that I will not hesitate to be in touch with my copyright agency, should a necessity arise.

P.S. Just to avoid any misunderstandings: I use static IP for years and have no habit to download anything from my ports for free...

Hi Krilcis,

Could you please kindly forward us your account information to submission@123rf.com so that we can proceed to investigate the issues further?

Thank you for your kind assistance

Regards
Anglee

« Reply #38 on: May 03, 2010, 07:52 »
0
Could you please kindly forward us your account information to submission@123rf.com so that we can proceed to investigate the issues further?

Thanks, Anglee, I will write directly to Alex later this week. Just FYI, the problem was communicated to submission@123rf.com a week ago (but, alas, with no response).

Best,

K

« Reply #39 on: May 03, 2010, 22:21 »
0
Could you please kindly forward us your account information to submission@123rf.com so that we can proceed to investigate the issues further?

Thanks, Anglee, I will write directly to Alex later this week. Just FYI, the problem was communicated to submission@123rf.com a week ago (but, alas, with no response).

Best,

K


Hi Krilcis,

Our image review team has responded to your email earlier. You may check the spam folder too in case it's sent there instead.

Regards,
Anglee

Microstock InsiderPhotoDune

 

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