Poor website design and functionality NEEDS amended!

Tabimura

« on: January 17, 2012, 18:03 »

#link

Alex,

When will we see the promised changes on the earnings page? Let me lay down a few things that appears to slip to your "pro" developer team as you named it in the other thread:

- 123RF is the ONLY agency where captcha is required to see the earnings - you promised this to change some very long time ago, nothing happened. Why?
- 123RF has the worse possible display of daily downloads, you need a lot of clicks for something that's trivial for the other agencies
- 123RF has the worse functionality among all the other agencies. Why do I need to go for "More" link on the bottom of the page to go then to Releases and make some extra steps to complete my uploads?
- why is the email icon blinking erratically when there is no sitemail in my inbox? Also, why don't you notify me when I get a message?
- last but not least: why do you ignore some of the questions regarding 123RF site functionality?

I am sure others could come up with some more requests or comments. Of course, not too many, since 123RF is one of the lowest earning agencies and a lot of contributors simply don't care and check once per week their stats. But this is not an excuse to leave the website as it unfortunately is right now.


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modviz

New Member

« Reply #1 on: January 17, 2012, 19:51 »

#link

I have to agree. I wish 123RF would give DP and Dreamstime a good hard look and use those two agencies as a revamping model. Love the agency but HATE their flakey contributor's site. Angry


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alex123rf

« Reply #2 on: January 17, 2012, 20:38 »

#link

Thank you for your honest feedback.

1. Captcha was required because the automated lookstat and other sales analysis tools out there are hitting our servers hard with multiple queries - this pulls down overall site performance and results in slower response times for the clients. We have something in BETA that will help, and our team is analyzing the beta to further optimize and speed up the queries.
2. We can't see what you see at other agencies. If you'd be able to design something, I'll channel the feedback to our IT team, perhaps we can work it into our system as well. You may email me directly: [email protected].
3. We prioritize the site design to allocate more user friendliness towards the image buyers. We don't have much space left on the top.
4. We can fix that right now.
5. Ignore? I'm responding now... aren't I? Some say that 123RF communicates best, now you say something different... I guess the old sayings are true. We just can't please everyone.

Hope you'll be patient.
Alex.


« Last Edit: January 17, 2012, 20:40 by alex123rf »	Ignore \| Logged

Tabimura

« Reply #3 on: January 18, 2012, 03:27 »

#link

Alex,

Thank you for thanking me for my honest feedback.

There's nothing new in your answer to the point one. We already know why you introduced captcha and we already know your team is endlessly analyzing a better beta that will probably help.
For the point 2, it's very simple: make a paginated list of downloads sorted by date, with thumbnail, net amount, date/time for every sale. Also, a total monthly amount at the bottom of the table. See? in a few words I filled you up with ideas.
For the point 3 - put somewhere a flag to determine (at user's choice) if the user is a contributor or a buyer. Then move all the necessary tools for artists in a well designed page so that we're able to provide you with content more easily.


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Microbius

Premium Member

« Reply #4 on: January 18, 2012, 04:34 »

#link

Quote from: modviz on January 17, 2012, 19:51

I have to agree. I wish 123RF would give DP and Dreamstime a good hard look and use those two agencies as a revamping model. Love the agency but HATE their flakey contributor's site. Angry

You need to have a read of some of the recent DP threads me thinks.


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fujiko

« Reply #5 on: January 18, 2012, 04:43 »

#link

Reverse sort by date on downloads page would be great.
And making it continuous instead of by months would be much better.


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dirkr

« Reply #6 on: January 18, 2012, 05:41 »

#link

Quote from: alex123rf on January 17, 2012, 20:38

Thank you for your honest feedback.

1. Captcha was required because the automated lookstat and other sales analysis tools out there are hitting our servers hard with multiple queries - this pulls down overall site performance and results in slower response times for the clients. We have something in BETA that will help, and our team is analyzing the beta to further optimize and speed up the queries.
2. We can't see what you see at other agencies. If you'd be able to design something, I'll channel the feedback to our IT team, perhaps we can work it into our system as well. You may email me directly: [email protected]
3. We prioritize the site design to allocate more user friendliness towards the image buyers. We don't have much space left on the top.
4. We can fix that right now.
5. Ignore? I'm responding now... aren't I? Some say that 123RF communicates best, now you say something different... I guess the old sayings are true. We just can't please everyone.

Hope you'll be patient.
Alex.

My wishes (and I think I posted that before):

I would like to see my totals for a given month (defaulted to the current one, but history selectable) together with which images sold on one glance. Right now this is split on two pages, the earnings page just shows the totals, the download page does not show any totals. Would be an easy fix.
The other thing is that there currently is no way to see statistics for my own images in a reasonable way. What I would like to have is a simple portfolio view showing per file the number of downloads and the accumulated royalties. This should be a sortable list (sortable by age, number of downloads, royalty amount). To make it complete a click on one file would show it's individual sales history, i.e. a list of all sales with date, size, royalty received.

Would be nice if something like that could be established.


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Microbius

Premium Member

« Reply #7 on: January 18, 2012, 08:15 »

#link

Quote from: dirkr on January 18, 2012, 05:41

+1 for these, I need to be able to see how many times each image has sold in an easy way

ETA the quote marks


« Last Edit: January 18, 2012, 08:54 by Microbius »	Ignore \| Logged

wut

« Reply #8 on: January 18, 2012, 08:41 »

#link

Quote from: Microbius on January 18, 2012, 08:15

+1 for these, I need to be able to see how many times each image has sold in an easy way
[/quote]

+1


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click_click

« Reply #9 on: January 18, 2012, 09:19 »

#link

Quote from: alex123rf on January 17, 2012, 20:38

...
2. We can't see what you see at other agencies. If you'd be able to design something, I'll channel the feedback to our IT team, perhaps we can work it into our system as well. You may email me directly: [email protected].
...
Alex.

At Dreamstime, when logged in, it takes me exactly one click (click on the earnings amount) to get to the list of all downloads sorted in chronological order. Very convenient and useful.


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wut

« Reply #10 on: January 18, 2012, 09:35 »

#link

Quote from: click_click on January 18, 2012, 09:19

Quote from: alex123rf on January 17, 2012, 20:38

At Dreamstime, when logged in, it takes me exactly one click (click on the earnings amount) to get to the list of all downloads sorted in chronological order. Very convenient and useful.

The same as at IS. SS has darkroom, where you can see the keywords used to DL the file.


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PedroV

« Reply #11 on: January 18, 2012, 09:36 »

#link

Quote from: modviz on January 17, 2012, 19:51

I have to agree. I wish 123RF would give DP and Dreamstime a good hard look and use those two agencies as a revamping model. Love the agency but HATE their flakey contributor's site. Angry

+1
totally agree with the OP


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PedroV

« Reply #12 on: January 18, 2012, 09:39 »

#link

Quote from: click_click on January 18, 2012, 09:19

Quote from: alex123rf on January 17, 2012, 20:38

At Dreamstime, when logged in, it takes me exactly one click (click on the earnings amount) to get to the list of all downloads sorted in chronological order. Very convenient and useful.


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ruxpriencdiam

« Reply #13 on: January 19, 2012, 08:48 »

#link

Quote from: alex123rf on January 17, 2012, 20:38

Since i cant seem to be able to start a post i figure why not ask here!

Seven days ago i sent an email to 123RF asking about the new royalty program for new photographers and have yet to get a reply as to what they will be!

Could you please enlighten me so i will know what it is?

I believe it to be unfair to punish new photogs for not being registered and meeting the requirements by January 1st of 2012 and think all photogs should be treated equally.

Any help would be appreciated.

Here is the email i sent.

I have heard that the royalties for newcomers is different then it is for those who were signed up with 150 images before 1/1/12 is this true and if yes then what are the royalties going to be?

And it doesn't seem fair to have different royalties for anyone new while those already here be they good or bad image producers get the top of the line royalties.

If they are different and not up to par with everyone else then it will save me the trouble of beginning my upload and i will just cancel my account.

Thanks for your help.


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Pixart

« Reply #14 on: January 19, 2012, 11:22 »

#link

Today I have a download for "0.00". Is this an indication of how valuable my work is?

Yesterday virtually every dancer and figure skater in my port was downloaded. More downloads than I get in a normal month together, all subs so it makes me very nervous after the fraud at the other place.


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