Author Topic: Alamy and images orientation (Read 12607 times)

vonkara · « **on:** December 07, 2008, 19:45 »

I had a rejection on Alamy because of the image orientation. Obviously the image is at the good angle. I took a look at the Alamy forum about this. Without having the good info's it says a number of times that the search engine is reading the EXIF to show buyers the orientation of the image.

Then if the image is showing on the wrong side when uploading to the computer, I just rotate it by 90 degres. But the EXIF data could still showing the wrong orientation. EX: horizontal when uploaded but rotated in PS for showing the good side - vertical ... EXIF is still showing the default camera info's - horizontal

They rejected it for this? There's no horizon in the photo, then I don't see another reason.

If so do there's a way to change the EXIF data?

I hope to be understandable...

madelaide · « **Reply #1 on:** December 07, 2008, 19:53 »

You are actually talking about the EXIF, not the IPTC data, I think. Other than that, I understand your problem. I have no idea if this is what Alamy saw (got a thumb for this image somewhere?), but maybe it was some creative angle that they didn't like?

I don't save EXIF data from the original to the edited image because I used PSP 7 and it didn't save it. Now I see it might be an advantage clipping this data!

Regards,
Adelaide

vonkara · « **Reply #2 on:** December 07, 2008, 20:15 »

Edited to change the wrong term up there.. thanks

here's the thumb

This is two horizontal images who made a vertical one. The Exif could still show the wrong orientation

madelaide · « **Reply #3 on:** December 07, 2008, 20:23 »

Curious, indeed... Did it go through inspection, or did you get an error message immediately after uploading? I can only imagine some automated thing, not human eyes, making this rejection. Unless they consider it square, not vertical, despite not being equal on both sides, according to the thumbnail.

Regards,
Adelaide

vonkara · « **Reply #4 on:** December 07, 2008, 20:43 »

Inspection... It's vertical by a small amount of pixel like 900 pixels.

I don't know what to think. I have another batch waiting with this image inside again, will see if another reviewer is not crazy. Maybe it was automated but it was not rejected just after the upload process ??

epixx · « **Reply #5 on:** December 08, 2008, 00:50 »

The easiest way to get around it is to take another, vertical photo (photo 2), enlarge the canvas of that one to the size of you existing photo (photo 1), copy photo 1 into a new layer in photo 2 and delete the original layer of photo 2. I think that works.

leaf · « **Reply #6 on:** December 08, 2008, 01:41 »

or in photoshop press

ctrl-A - select all
ctrl-shift-C : copy all layers
ctrl-N : new file

then just press enter because the new file information like size will be correct for you copied file

ctrl-V : paste

then save your image, and you will have a file with no exif information. Or if the vertical, horizontal exif is there it will be correct.

madelaide · « **Reply #7 on:** December 08, 2008, 08:49 »

Isn't it easier to simply save the final image without EXIF data? Can't PS do it?

Regards,
Adelaide

vonkara · « **Reply #8 on:** December 08, 2008, 12:08 »

OK thanks everyone! But does I am the only one who had a bizarre orientation rejection? I just had 3 more images rejected again for this reason without any horizon tweak or fancy camera angle...

I still don't know if the problem is really the exif

Lizard · « **Reply #9 on:** December 08, 2008, 12:56 »

Quote from: madelaide on December 08, 2008, 08:49

Isn't it easier to simply save the final image without EXIF data? Can't PS do it?

Regards,
Adelaide

"Save for web" option should do it

vonkara · « **Reply #10 on:** December 08, 2008, 14:13 »

I think I will send something to support. Because even by creating a new canva and by pasting the image on, I can't be sure of what the exif will show. The thing is I don't see the orientation in the exif. Only the amount of vertical and horizontal pixels. It simply absurd and doesn't make sense, until I know exactly what's the problem. In hope to have an correct answer

madelaide · « **Reply #11 on:** December 08, 2008, 16:20 »

Vonkara,

In Irfanview, I can see "ExifImageWidth" and "ExifImageHeight", so this information can be read. Can you see it in your file, with any software? Does it show the correct dimensions after you edit?

Regards,
Adelaide

vonkara · « **Reply #12 on:** December 08, 2008, 16:50 »

Quote from: madelaide on December 08, 2008, 16:20

Vonkara,

In Irfanview, I can see "ExifImageWidth" and "ExifImageHeight", so this information can be read. Can you see it in your file, with any software? Does it show the correct dimensions after you edit?

Regards,
Adelaide

Yes it show the Width and Height. I just took a look and these infos are correct. I was looking more about somewhere showing the exact term "Vertcal or Horizontal", to see if it was the correct orientation showing, or the wrong one firstly uploaded. I don't see these words (infos) in the EXIF anywhere..

I sent a support e-mail, but something say me that I will not have a helpful answer. I will probably try again with totally different images to see which pass and then compare the Exif or something. It's weird?

RacePhoto · « **Reply #13 on:** December 09, 2008, 00:13 »

Quote from: Vonkara on December 08, 2008, 16:50

Quote from: madelaide on December 08, 2008, 16:20
Vonkara,

In Irfanview, I can see "ExifImageWidth" and "ExifImageHeight", so this information can be read. Can you see it in your file, with any software? Does it show the correct dimensions after you edit?

Regards,
Adelaide

Yes it show the Width and Height. I just took a look and these infos are correct. I was looking more about somewhere showing the exact term "Vertcal or Horizontal", to see if it was the correct orientation showing, or the wrong one firstly uploaded. I don't see these words (infos) in the EXIF anywhere..

I sent a support e-mail, but something say me that I will not have a helpful answer. I will probably try again with totally different images to see which pass and then compare the Exif or something. It's weird?

Convert the file to a TIF uncompressed. WITH IRFANVIEW Then open and save as a level 12 JPG with Elements, or Photoshop. See what happens to the EXIF data? All IPTC and EXIF data is wiped clear just by saving as a TIF in IrfanView. Good to know if you want to save data, because you need to use something Adobe for the best results.

You will have no loss in the process. At least none of the photo will be lost.

vonkara · « **Reply #14 on:** December 09, 2008, 08:39 »

Quote from: Vonkara on December 08, 2008, 16:50

I sent a support e-mail, but something say me that I will not have a helpful answer.

I just had an answer to my support e-mail. As I was expecting they asked me to be sure the images was on the right side and then... IF I WAS SURE, they would ask their reviewer or something whaaaaa!!

Quoted from mail

Could you check if you had submitted the images with the correctorientation and we shall forward this to our technical team.

vonkara · « **Reply #15 on:** December 15, 2008, 16:21 »

I fixed the image orientation problem (was the exifs that I deleted) but in the upload process some images kept their exifs. The images are showing on the wrong side but it was accepted anyway. Must be a very gentle reviewer who let me pass my batch. Obviously I want to delete these images, but I don't find where's the delete button. Do I have to tell support for deleting a image?

Fran · « **Reply #16 on:** December 15, 2008, 18:21 »

There's a tickbox where you edit the image data. But it will take MONTHS to delete. I suggest you to create a pseudonym (something like FRAN DELETED for me), move it there and THEN request deletion. Or you won't be able to move it afterwards.

vonkara · « **Reply #17 on:** December 15, 2008, 18:47 »

K thanks

RacePhoto · « **Reply #18 on:** December 16, 2008, 02:38 »

If you haven't made the photos "ready" yet, they will get deleted without waiting and will never appear for sale. I did some last week, duplicate uploads, and they are gone already.

More Options on left, opens a single image edit window.

You can change everything except the license type. You can add a model release. I've never changed a property release to see what happens.

AstburyD · « **Reply #19 on:** December 21, 2008, 18:58 »

Quote from: Vonkara on December 08, 2008, 14:13

I think I will send something to support. Because even by creating a new canva and by pasting the image on, I can't be sure of what the exif will show. The thing is I don't see the orientation in the exif. Only the amount of vertical and horizontal pixels. It simply absurd and doesn't make sense, until I know exactly what's the problem. In hope to have an correct answer

Looks like EXIF does have provision for an Orientation field, this is probably set when the file comes from the camera but may may get lost during post processing. In my case I see Orientation on my raw CR2 files but not on subsequent jpegs as exported from Lightroom.

I found this explanation of EXIF Orientation by googling: http://sylvana.net/jpegcrop/exif_orientation.html

lowres1 · « **Reply #20 on:** May 30, 2011, 14:58 »

I've given up with Alamy. I've never managed to pass QC - first it was 'noise', then it was 'soft due to size' now it is 'incorrect orientation'. The images were jpegs created from TIFFs saved from Nikon RAW. The images were rotated 90deg in PS. They displayed corrected and were uploaded in the correct orientation ...but not according to Alamy. Interestingly there is a forum on the Adobe website where it mentions this is a known problem with CS3. Apparently, CS3 can ignore orientation flags and Alamy use CS3. The problem was fixed in later versions.

I've better things to do than to attempt to resolve a non-existent problem simply for the miniscule chance of selling my images from amongst 24 million. No photo editor on the planet is going to bother searching that lot. They'll just take whatever comes up in the first 100 or so. Even if by some fluke of chance I did manage to sell something I'd probably get a tiny amount paid in US$ so after Alamy have taken their 60% cut and the exchange rate has kicked in (US$ to £Sterling) it's simply not worth even picking up the camera....

ShadySue · « **Reply #21 on:** May 30, 2011, 15:24 »

Quote from: lowres1 on May 30, 2011, 14:58

Even if by some fluke of chance I did manage to sell something I'd probably get a tiny amount paid in US$ so after Alamy have taken their 60% cut and the exchange rate has kicked in (US$ to £Sterling) it's simply not worth even picking up the camera....

[Old Thread Alert]
Just as a point of information: the Alamy cut is 40%, but if the image is sold by one of Alamy's distributor, they get another 20%. It can depend where you're located or the nature of your images whether you're more likely to sell directly or via a distributor.

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Author Topic: Alamy and images orientation (Read 12607 times)

vonkara

madelaide

vonkara

madelaide

vonkara

epixx

leaf

madelaide

vonkara

Lizard

vonkara

madelaide

vonkara

RacePhoto

vonkara

vonkara

Fran

vonkara

RacePhoto

AstburyD

lowres1

ShadySue

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