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I had a rejection on Alamy because of the image orientation. Obviously the image is at the good angle. I took a look at the Alamy forum about this. Without having the good info's it says a number of times that the search engine is reading the EXIF  to show buyers the orientation of the image.

Then if the image is showing on the wrong side when uploading to the computer, I just rotate it by 90 degres. But the EXIF data could still showing the wrong orientation. EX: horizontal when uploaded but rotated in PS for showing the good side - vertical ... EXIF is still showing the default camera info's - horizontal

They rejected it for this? There's no horizon in the photo, then I don't see another reason.

If so do there's a way to change the EXIF data?

I hope to be understandable...

Edited to change the wrong term up there.. thanks

here's the thumb 

This is two horizontal images who made a vertical one. The Exif could still show the wrong orientation

Inspection... It's vertical by a small amount of pixel like 900 pixels.

I don't know what to think. I have another batch waiting with this image inside again, will see if another reviewer is not crazy. Maybe it was automated but it was not rejected just after the upload process ??

or in photoshop press

ctrl-A - select all
ctrl-shift-C : copy all layers
ctrl-N : new file

then just press enter because the new file information like size will be correct for you copied file

ctrl-V : paste

then save your image, and you will have a file with no exif information. Or if the vertical, horizontal exif is there it will be correct.

OK thanks everyone! But does I am the only one who had a bizarre orientation rejection? I just had 3 more images rejected again for this reason without any horizon tweak or fancy camera angle...

I still don't know if the problem is really the exif

I think I will send something to support. Because even by creating a new canva and by pasting the image on, I can't be sure of what the exif will show. The thing is I don't see the orientation in the exif. Only the amount of vertical and horizontal pixels. It simply absurd and doesn't make sense, until I know exactly what's the problem. In hope to have an correct answer

Yes it show the Width and Height. I just took a look and these infos are correct. I was looking more about somewhere showing the exact term "Vertcal or Horizontal", to see if it was the correct orientation showing, or the wrong one firstly uploaded. I don't see these words (infos) in the EXIF anywhere..

I sent a support e-mail, but something say me that I will not have a helpful answer. I will probably try again with totally different images to see which pass and then compare the Exif or something. It's weird?

I just had an answer to my support e-mail. As I was expecting they asked me to be sure the images was on the right side and then... IF I WAS SURE, they would ask their reviewer or something whaaaaa!!

Quoted from mail

Could you check if you had submitted the images with the correctorientation and we shall forward this to our technical team.

There's a tickbox where you edit the image data. But it will take MONTHS to delete. I suggest you to create a pseudonym (something like FRAN DELETED for me), move it there and THEN request deletion. Or you won't be able to move it afterwards.

If you haven't made the photos "ready" yet, they will get deleted without waiting and will never appear for sale. I did some last week, duplicate uploads, and they are gone already.

More Options on left, opens a single image edit window.



You can change everything except the license type. You can add a model release. I've never changed a property release to see what happens.

I've given up with Alamy. I've never managed to pass QC - first it was 'noise', then it was 'soft due to size' now it is 'incorrect orientation'. The images were jpegs created from TIFFs saved from Nikon RAW. The images were rotated 90deg in PS. They displayed corrected and were uploaded in the correct orientation ...but not according to Alamy. Interestingly there is a forum on the Adobe website where it mentions this is a known problem with CS3. Apparently, CS3 can ignore orientation flags and Alamy use CS3. The problem was fixed in later versions.

I've better things to do than to attempt to resolve a non-existent problem simply for the miniscule chance of selling my images from amongst 24 million. No photo editor on the planet is going to bother searching that lot. They'll just take whatever comes up in the first 100 or so. Even if by some fluke of chance I did manage to sell something I'd probably get a tiny amount paid in US$ so after Alamy have taken their 60% cut and the exchange rate has kicked in (US$ to £Sterling) it's simply not worth even picking up the camera....