MicrostockGroup Sponsors

Author Topic: Alamy refund  (Read 1251 times)

0 Members and 1 Guest are viewing this topic.

« on: August 21, 2018, 11:44 »
About one month ago I hade a sale
18 May 2018   Royalty-free   Usage: Editorial web and social media, single article  $ 15.73

And today I got this
(21 August 2018)   Royalty-free   Sale Refunded   $ -15.73

Royalty-free   Usage: Editorial web and social media, single article  $ 14.79

Does that means that first sale was refunded and then bought again for 14,79$. Because refunding sale to buy it 1$ cheaper doesn't make any sense. Also, this photo was already published on site, I found it month ago on some web page.


  • There is a crack in everything
« Reply #1 on: August 21, 2018, 13:06 »
What maybe happened is that the buyer got a retrospective group discount.

I've had some refunds/rebuys at the same price (sometimes the dates of use have changed slightly) and some where the difference has only been a few cents in either direction, which is apparently 'currency difference between dates'. Don't know if that would account for nearly a dollar, though.

« Reply #2 on: August 21, 2018, 13:12 »

« Reply #3 on: August 21, 2018, 14:29 »
I have had quite a few of these.

My guess is due to currency conversion readjustments.

What makes me unhappy is once there is a refund and repurchase with a few cents in difference, Alamy treats it as a new purchase. Even though the original amount was paid and cleared, we will still have to wait until the new purchase is "cleared" at least a couple of months later. Why can't Alamy just refund the difference and pay us on time?


Related Topics

  Subject / Started by Replies Last post
47 Replies
Last post January 23, 2014, 22:16
by lbarn
8 Replies
Last post February 25, 2014, 12:05
by MichaelJayFoto
24 Replies
Last post July 07, 2014, 20:20
by Batman
4 Replies
Last post November 23, 2017, 09:16
by Mantis
22 Replies
Last post November 26, 2018, 14:32
by Uncle Pete


Microstock Poll Results