I wrote Alamy support, but have yet to get a reply. But today I cheched my stats, and it looks like attached image.
So now I am on the plus side with $72 commission (of a $120 sale) on an image sold with dimensions 1378x918 pixels. This I like. A lot. Unless something changes unfavourably again.
That looks more like it. I had an image sell, then it was refunded and then sold the next day, smaller size for less, to the same buyer. Reporting looks identical to yours.
I never asked. Just figured the buyer claimed one size/rate and then used a different one in their publication.
At least the sale is still a sale.
