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Agency Based Discussion => Alamy.com => Topic started by: Anita Potter on December 10, 2012, 01:43

Title: Password verification?
Post by: Anita Potter on December 10, 2012, 01:43
Started this evening that when I go to check my earnings that it's asking me to verify my password.  It also does it on the balance of account area.

Anyone else seeing this?
Title: Re: Password verification?
Post by: Deyan Georgiev Photography on December 10, 2012, 02:06
Me too...
Title: Re: Password verification?
Post by: Jo Ann Snover on December 10, 2012, 02:09
I saw it this evening for the first time. I was logged in and could see other areas, but needed to provide my password again to see the Balance of account section
Title: Re: Password verification?
Post by: Anita Potter on December 10, 2012, 02:33
In the url address area of my browser it looks like it's pointing to the shopping cart page.  Probably a glitch.  I'm going to email support on it.

*edit*

It's not in the address bar it's in the breadcrumb area and I just emailed them.  Hopefully they'll get this sorted out.
Title: Re: Password verification?
Post by: ShadySue on December 16, 2012, 20:25
I'm getting something odd too. To get into MyAlamy at all, I've now had to request a new password three times the last time only four days ago. It's logging me out randomly.
If it happens again, I'll get onto Member Services.
Title: Re: Password verification?
Post by: CD123 on December 17, 2012, 08:46
Weird, have absolutely no problem on my side. Work as normal. I am working on Firefox and you?
Title: Re: Password verification?
Post by: ShadySue on December 17, 2012, 08:55
Firefox.
That said, the four days old new password did work this morning, so maybe last night's 'repeated failures' was just a glitch; just as well, as the request for a new password didn't bring me one!
Title: Re: Password verification?
Post by: fritz on December 17, 2012, 09:27
No, using Google chrome.
Title: Re: Password verification?
Post by: CD123 on December 17, 2012, 18:37
Quote from: alexmk on December 17, 2012, 09:27
No, using Google chrome.
and having the password problem?

In any event ShadySue had the problem as well with using Firefox, so my shot in the dark that it might have been browser related was miss. Anyone still has the problem, or was it just a temporary glitch?
Title: Re: Password verification?
Post by: fritz on December 17, 2012, 19:12
Quote from: CD123 on December 17, 2012, 18:37
Quote from: alexmk on December 17, 2012, 09:27
No, using Google chrome.
and having the password problem?

In any event ShadySue had the problem as well with using Firefox, so my shot in the dark that it might have been browser related was miss. Anyone still has the problem, or was it just a temporary glitch?
No,I don't have any problems at all using chrome. Most likely is browser related glitch.
Title: Re: Password verification?
Post by: CD123 on December 17, 2012, 19:14
Quote from: alexmk on December 17, 2012, 19:12
No,I don't have any problems at all using chrome. Most likely is browser related glitch.

I am using Firefox without any problems.