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Author Topic: Can't batch edit during Bigstock Submission  (Read 441 times)

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« on: September 12, 2018, 00:09 »
0
For about half a year now, I have not been able to batch submit photos using the button "edit selected images" under "edit and submit images" in the contributor submission area during photo submissions.

I have written to Bigstock several times and they say they are working on the issue, but at this rate it doesn't seem that they will fix the issue and in the mean time I can only submit images one at a time, which would take far too long for me, so I don't submit at all any more.

It seems a shame to loose Bigstock, so I am wondering if any other contributors have this issue and know of a work-around? I have tried Mac, PC and iPhone using many different browsers and still no luck.

Thanks in advance for any help.


« Reply #1 on: September 12, 2018, 01:53 »
+2
You are wasting your time writing to bigstock I've written to them on a number of occasions concerning the broken web uploader and the broken ftp uploader.

They mouth email platitudes about getting it fixed but it never happens.

Forget them they don't care

« Reply #2 on: September 12, 2018, 02:06 »
0
Same problem here and same responses from Bigstock :(

« Reply #3 on: September 12, 2018, 02:11 »
+1
You are wasting your time writing to bigstock I've written to them on a number of occasions concerning the broken web uploader and the broken ftp uploader.

They mouth email platitudes about getting it fixed but it never happens.

Forget them they don't care
Given my pitiful income I certainly wouldn't waste my time trying to "reach out" to them. I only upload out of some pathetic misplaced optimism.

« Reply #4 on: September 12, 2018, 12:03 »
0
I limit my (much larger) photo files to a maximum of 25 MB with Lightroom. Each agency accepts the pictures then.

But uploading to Bigstock, which according to the website accepts photos up to 25Mb, is in reality limited to smaller files. I can not upload about 30% of my photos because they are too big according to Bigstock (but all of them are smaller than 25Mb).

I had an extensive correspondence with various employees of Bigstock. Unfortunately, they do not even understand the problem I have submitted. I have to make the files even smaller, the advice is .....

« Reply #5 on: September 19, 2018, 07:36 »
+1
I've had tons of rejections from Bigstock recently only to find out that I did nothing wrong, but they messed my images. When batch editing, for some reason all images in the batch inherit title and description from the first image... obviously making all titles and description meaningless and thus rejected.
I'm sure this wasn't happening in the past.
Looks like Bigstock is gone for me.  :-\

« Reply #6 on: September 19, 2018, 09:32 »
0
I've had tons of rejections from Bigstock recently only to find out that I did nothing wrong, but they messed my images. When batch editing, for some reason all images in the batch inherit title and description from the first image... obviously making all titles and description meaningless and thus rejected.
I'm sure this wasn't happening in the past.
Looks like Bigstock is gone for me.  :-\

You're right, it didn't happen in the past. It's happening since at least a couple of few months. I contacted them twice, they replied but never fixed the problem.

Edit: mindstorm (see next post) is correct; more like 6 months than a couple of months
« Last Edit: September 19, 2018, 15:24 by msg2018 »

« Reply #7 on: September 19, 2018, 14:26 »
+1
That started happening to me back in February. When I contacted tech support, they said they knew of the problem and that I would have to single each photo 1-by-1 until it was fixed.

Zero update since then, and the problem still exists.  I simply put BS on hold and will not upload anything new until they fix this. No way are they a big enough revenue generator to warrant such nonsense...

Microstock Man

  • microstockman.com

« Reply #8 on: Yesterday at 11:39 »
0
Category Guesser broken for ages, batch edit broken for ages, references to a contributor referral bonus that doesn't exist anymore.....they haven't fixed a thing in years on the site.

I thought it was a Shutterstock testing ground at one point, but now I don't even know what they keep it around for?


 

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