MicrostockGroup

Agency Based Discussion => Bigstock.com => Topic started by: Hildegarde on April 11, 2016, 21:43

Title: not uploading
Post by: Hildegarde on April 11, 2016, 21:43
Anyone else having issues uploading to BS?

I upload my image and ten nothing happens.  Nothing in the place to edit and submit.  I have not reached my limit of submissions based on approval rating.

I wish they would fix this. 

Title: Re: not uploading
Post by: Ruud on April 12, 2016, 05:31
Yes, I have the same problem when uploading through the website.
Title: Re: not uploading
Post by: Pauws99 on April 12, 2016, 05:51
On FTP they are uploaded but sometimes metadata goes Awol
Title: Re: not uploading
Post by: THP Creative on April 13, 2016, 00:31
Have the FTP problems been fixed, or still persist? I have been holding off waiting for it to fix
Title: Re: not uploading
Post by: Pauws99 on April 13, 2016, 00:39
My last small batch still had about 30% "fail"
Title: Re: not uploading
Post by: pixmicro on April 13, 2016, 04:01
Same problem here. The upload seems to start normally, but then there's no new files in the 'Edit and submit' section...
I don't do Ftp because it doesn't associate the eps+jpg files. (I upload vector ilustration)

Hope it will come back soon
Title: Re: not uploading
Post by: ravens on June 08, 2016, 15:36
Anyone else still having this problem?  The upload is very slow and probably 1 or 2 images show up.
Title: Re: not uploading
Post by: Mancubus on September 03, 2016, 04:12
I have problems with the WEB Uploader too. It just stops.

With FTP the files will be uploaded, but I don't see them on the website.
Do I have to do something, to get those ftp files into the backend?
Title: Re: not uploading
Post by: Artist on September 03, 2016, 08:31
I have FTP issue.. already emailed the support team, but they take too much time to reply back.
Title: Re: not uploading
Post by: Lana on September 03, 2016, 16:49
I can't log in anymore, it says "Hey good looking, welcome to Bigstock" and then a window for re-entering my password.

Are they hacked or have they always used to greet every contributor with "Hey good looking?" ;D ;D
Title: Re: not uploading
Post by: Pauws99 on September 04, 2016, 02:46
I can't log in anymore, it says "Hey good looking, welcome to Bigstock" and then a window for re-entering my password.

Are they hacked or have they always used to greet every contributor with "Hey good looking?" ;D ;D
Not me ....more like "what you doing back again you old fart no sales to see ;-)" would be more appropriate. No problem with site for me
Title: Re: not uploading
Post by: Lana on September 04, 2016, 04:09
I can't log in anymore, it says "Hey good looking, welcome to Bigstock" and then a window for re-entering my password.

Are they hacked or have they always used to greet every contributor with "Hey good looking?" ;D ;D
Not me ....more like "what you doing back again you old fart no sales to see ;-)" would be more appropriate. No problem with site for me

 ;D

Try to enter the wrong password - they will call you good looking too ;) (as long as they are in this flirting mood)
Title: Re: not uploading
Post by: Artist on September 05, 2016, 21:42
I am unable to login, even the reset password option is not working
Title: Re: not uploading
Post by: ravens on September 08, 2016, 14:31
The web upload has not worked for me for months...It can take an hour and what shows up is 1 image.

However -- FTP does work. I use Filezilla and the images show up quickly to edit and submit.  Fingers crossed this joy won't end too soon!
Title: Re: not uploading
Post by: Artist on September 09, 2016, 08:07
Did anyone got any reply from bigstock?
Title: Re: not uploading
Post by: riffmax on September 16, 2016, 07:46
I just tried to upload via Filezilla and got 100% fail.
Title: Re: not uploading
Post by: Artist on September 17, 2016, 05:20
I just tried to upload via Filezilla and got 100% fail.

Same here.. Has anyone had success with uploading?
Title: Re: not uploading
Post by: Dumc on September 17, 2016, 15:48
I have, through web, but I only upload 3-4 images at once. And when it's finished I upload next 3-4.
Title: Re: not uploading
Post by: etudiante_rapide on September 20, 2016, 21:55
I can't log in anymore, it says "Hey good looking, welcome to Bigstock" and then a window for re-entering my password.

Are they hacked or have they always used to greet every contributor with "Hey good looking?" ;D ;D
Not me ....more like "what you doing back again you old fart no sales to see ;-)" would be more appropriate. No problem with site for me

LOL
or... "hey dude, long time no see!!!  huh, what??? sales??? like i said, long time... no (sales).... see!!!!"
Title: Re: not uploading
Post by: ravens on October 20, 2016, 01:50
Opening this thread because I'm having pretty much all of these upload problems mentioned still. Anyone else? Filezilla used to work but it does only on and off.
Title: Re: not uploading
Post by: Johnski2015 on November 30, 2016, 19:53
same here FTP uploads are not going through, or at least some do then the conneciton fails - why is this happening - was there a response from BigStock about this?
Title: Re: not uploading
Post by: cathyslife on November 30, 2016, 20:03
Try using FireFTP instead of Filezilla.
Title: Re: not uploading
Post by: dbvirago on January 05, 2017, 10:48
Still having multiple problems uploading and finishing files via FTP and since they have the worst web loader in the business, I'm going to stop uploading for a while. Sales fell of the cliff late last year, so no big loss
Title: Re: not uploading
Post by: trek on January 05, 2017, 11:00
The bridge to bigstock seems to be broken too.  Hopefully they will fix it soon. 
Title: Re: not uploading
Post by: Johnski2015 on January 07, 2017, 20:37
Still having multiple problems uploading and finishing files via FTP and since they have the worst web loader in the business, I'm going to stop uploading for a while. Sales fell of the cliff late last year, so no big loss

Getting errors still including "Image Processing Errors" for some of the files that manage to upload via FTP.

Sales dropped for me massively too late last year - looks like something is going on with searches or client loss - shame as they were a resonable earner for me...
Title: Re: not uploading
Post by: hansenn on January 12, 2017, 03:38
uploading no problem, but submitting takes soooooo long
Title: Re: not uploading
Post by: dbvirago on January 14, 2017, 09:19
Yeah, finally took Bigstock out of my upload queue. Sales have fallen to a third of what they were last summer and the upload process is so buggy, it takes longer than the rest of my sites put together. Support pretty much non-existent there anymore. Trouble > Worth.  Let me know if anything changes
Title: Re: not uploading
Post by: Newsfocus1 on January 14, 2017, 15:00
The bridge to bigstock seems to be broken too.  Hopefully they will fix it soon.

Many thanks for the heads up on that - I hadn't noticed. Nothing (of mine) approved since around December 15 has made it over to Bigstock. I've started a thread on the SS forum about it but, so far, no response from them. Probaly I'll end up having to contact support but I'm guessing (hoping) that they are aware of the problem.
Title: Re: not uploading
Post by: dpimborough on January 15, 2017, 11:31
The bridge to bigstock seems to be broken too.  Hopefully they will fix it soon.

The bridge hasn't worked for years so don't hold your breath
Title: Re: not uploading
Post by: PhotoBomb on January 15, 2017, 13:41
The bridge to bigstock seems to be broken too.  Hopefully they will fix it soon.

The bridge hasn't worked for years so don't hold your breath

Minus a couple hiccups it has worked just fine over the years.
Support says they are aware and working on it.
Title: Re: not uploading
Post by: Julied83 on January 24, 2017, 14:46
I can't upload this week via the website
Title: Re: not uploading
Post by: PhotoBomb on January 24, 2017, 16:20
I can't upload this week via the website

FTP is working just fine
Title: Re: not uploading
Post by: Julied83 on January 24, 2017, 19:00
It's ok via safari but not on firefox
Title: Re: not uploading
Post by: dpimborough on January 25, 2017, 05:01
or Chrome
Title: Re: not uploading
Post by: dpimborough on February 04, 2017, 17:46
Just to bump this has anyone been able to upload anything to Bigstock? It's been over a month now and no sign of a fix on Firefox or Google Chrome :(

Correction I dug out Internet Explorer which I haven't used in years and uploading works on that.
Title: Re: not uploading
Post by: umdash9 on February 15, 2017, 12:58
Can't use Web upload not worked for over a day
Title: Re: not uploading
Post by: oscarcwilliams on February 15, 2017, 23:00
Mine has not worked in over a month.  Have written support many, many times and they have not done anything  and don't really care.  Awful business!!
Title: Re: not uploading
Post by: dpimborough on February 18, 2017, 15:55
Now Internet Explorer no longer works I guess they no longer want images.

Ah who cares another year of SS/iS/BS cock ups and there'll be no stock industry
they are all doing their best to wreck it.