Author Topic: Problems with EPS files Canstock (Read 5591 times)

donding · « **on:** March 27, 2010, 12:33 »

Has any one had problems uploading EPS.zip files to CanStock? I have tried over and over through filezilla as well as on site...they never show up. I've sent it as a zip file so that's not the problem. I tried doing it several days ago thinking it was just slow showing up, but still nothing then I did it again this morning...and still nothing.

Any one know what I'm doing wrong or have had the same experience?
I'm getting very frustrated!!

Duncan_CSP · « **Reply #1 on:** March 27, 2010, 16:52 »

Hello -

Can you please kindly email us one of your zip files at info@ canstockphoto.com? We'll test it out on our end to determine what the issue is.

If you are uploading using FTP, perhaps try uploading with our ActiveX/Java upload utility. Or in the mean time you could also upload the individual EPS files, without the zip file.

Thank you,

Duncan

donding · « **Reply #2 on:** March 27, 2010, 18:03 »

I tried both...if I just upload the EPS file do I also need to upload a separate jpg file also. I'd rather do it that way rather than messing with the zip files

donding · « **Reply #3 on:** March 27, 2010, 18:43 »

Duncan...I just e-mailed you the zip file

mtkang · « **Reply #4 on:** May 03, 2010, 07:50 »

i notice something is wrong with zip eps uploading too, i found out that i am not able to choose 'categories' during the uploading process.

mtkang · « **Reply #5 on:** May 05, 2010, 22:04 »

i encounter problems that i uploaded few zipped files, but canstockphoto uploading system will misread IPTC data and preview image of files, i can see the original files information is the correct zipped file names, but all preview image and IPTC during 'unfinished' editing stage are wrong.

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Author Topic: Problems with EPS files Canstock (Read 5591 times)

donding

Duncan_CSP

donding

donding

mtkang

mtkang

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