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Author Topic: Processing photos  (Read 4973 times)

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ruxpriencdiam

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« Reply #25 on: December 01, 2014, 19:58 »
0
That was posted
   
October 31, 2014 (31 days ago)

There has been nothing new posted by anyone since then and it is like no one is in charge and the site is in limbo!

Anyone here anything new as of recently?

Not from back in October and nothing since then?



posted on their forum:

Hi Everyone,

 I wanted to post an update here, as I understand there are some questions regarding views and vectors. The two are unrelated, but are two outstanding technical developments that contributors may have noticed:

 VIEWS:
 Views are not being updated presently. We're updating some of the code behind the scenes as we work on rolling out some exciting search improvements, and views is presently a casualty of that. We will restore the functionality, but given it's primarily a "just for fun" feature, we're focusing on the bigger improvements at the moment before circling back and getting it working again.

 So if you notice your files are not getting views, that does not mean they are not being seen - as many of you will now have files with 0 views and 1+ sales.

 VECTORS:
 Vectors have been a real pain for many of us recently. We've had an ongoing issue with processing vectors, as we for a while have been barely able to keep up with the flow of vector files coming in. That's a great problem to have, of course. But if a contributor uploads 10,000 vectors at once, it means the entire system can be delayed for a day.

 Vectors are deceptively complicated to process in the back-end, as there are so many different ways the files are saved and so many possible issues to run into. So they have always taken much longer than JPG images for us to process.

 One issue we have had more and more of is people uploading vector files that just contain a single JPG image in a layer. Not only are these files that we would never want to sell, as it's deceptive for customers, but it also is very hard for our system to handle. Our system assumes that .eps files are true vectors - so when rasterized content is included, it tries to make sense of it, which can lead to it crashing. I think people would be genuinely shocked at how many files like this, and otherwise invalid files we get. Those tend to hurt the system and slow down things for everyone.

 So we launched an entirely new vector processing system, which is 10x as fast and able to better detect invalid files. This should mean in the future there won't be any delay in vector files being processed, which many of you will be happy to hear. Over the last week we have been using it to catch up on the backlog. There have been some glitches, however, with thumbnails being broken for some files as one such issue. As a result, we have been sending files back in batches to be re-processed. We have also been working on systems to remove the poor files I mentioned above.

 We're on the home stretch now and hope to be caught up with the vector processing and fix broken thumbnails shortly. Thanks for your patience for all of this, as we think the end result will be worth the speed bumps we've had over the last week or two.

 Duncan


« Reply #26 on: December 01, 2014, 20:31 »
-1
i have a waiting time up to 2 days not more. All images from last friday already online (>80)

« Reply #27 on: December 01, 2014, 20:53 »
+1
I have 3 pages, about 75 images, some uploaded as long ago as 10/28 still processing.

PZF

« Reply #28 on: December 02, 2014, 04:44 »
0
i have a waiting time up to 2 days not more. All images from last friday already online (>80)

Are you sure? Or are they in your portfolio but still flagged as pending?
If they truly are in your port and active, then you truly are a lucky bunny!

« Reply #29 on: December 04, 2014, 03:25 »
0
Quote
Like our super fast review times?
  Finally the batch was approved. After a month. Really super fast! 8) 8)
« Last Edit: December 04, 2014, 03:28 by roede-orm »

« Reply #30 on: December 04, 2014, 03:25 »
0
uups, double posting :( Sorry
« Last Edit: December 04, 2014, 05:07 by roede-orm »

« Reply #31 on: December 04, 2014, 04:27 »
0
I received a reply from support yesterday, apparently they had a technical problem that kept the servers from processing images. It appears to be fixed and the servers are supposed to catch up now.

And this morning I indeed had a bunch (not all yet) of those "processed" images to show up.


 

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