Agency Based Discussion > Canva

Canva Rejection (S)

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sarah2:
I do find their site difficult to navigate so am probably missing something....however....
Rejection (S) I guess probably means Soft Rejection
ie I can tweak and resubmit if I want.
But is there a way to know WHY it was rejected ie what to tweak?
Or am I completely misunderstanding....
Normally, I wouldn't worry but recently they rejected what I think is a good and commercial photo....

sharpshot:
I find they reject anything with text in, doesn't matter if it sells like crazy on other sites.  Most of my sales there are background images that people can write text over.  I don't even look at my rejections now, there's lots of other places to sell them.

Dumc:
How long does it take to have your files reviewed. I uploaded few files about 3 weeks ago, and they are still "In review" mode. After that, I uploaded some more files and those were all already reviewed and approved witihin a week. I don't know, should I reupload or send e-mail to support or what....

cascoly:

--- Quote from: Dumc on October 13, 2016, 12:01 ---How long does it take to have your files reviewed. I uploaded few files about 3 weeks ago, and they are still "In review" mode. After that, I uploaded some more files and those were all already reviewed and approved witihin a week. I don't know, should I reupload or send e-mail to support or what....

--- End quote ---

usually takes about a week, unless they're sent for 'cut out'

the portfolio total seems to update only during the weekend though

Dumc:
Thanks. I'll re-upload then, I guess...

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