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Author Topic: Canva  (Read 236760 times)

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« Reply #900 on: March 26, 2018, 16:34 »
+1
Something strange happened to me at Canva today.  Usually my payment balance is the same as my month earnings, because I get pay-out every month.  This time there was a difference of more than 80 dollars.  I checked my March sales - nothing had changed.  I checked my February sales :  they are down with the missing amount.  Now if you're down 80 dollars at Canva, that means you have a LOT of sales cancelled, as they sell at 0,35 of (multi-sales) 3,50 $ each.  Did any one else notice their February sales going down?


« Reply #901 on: March 26, 2018, 16:51 »
0
No change for me.  Hopefully it is just a reporting glitch.

« Reply #902 on: March 26, 2018, 19:30 »
+1
Is Canva worth it? They keep inviting me to be a contributor and I can't figure out how they work. And they look very low on the earnings survey totem pole.

Edited to add: I read through some of the thread and it doesn't sound worth it. I knew there was a reason I didn't respond to their invites.

I have the same old, somewhat outdated portfolio which I never add to on Canva as I have on SS and Adobe/Fotolia. I make 2-5 times the  $$  on Canva compared to the other sites.

« Reply #903 on: March 29, 2018, 13:46 »
0
I just got a multi use sale for an image rejected in 2015, could reach payout by 2115?

« Reply #904 on: March 31, 2018, 05:24 »
0
Is Canva worth it? They keep inviting me to be a contributor and I can't figure out how they work. And they look very low on the earnings survey totem pole.

Edited to add: I read through some of the thread and it doesn't sound worth it. I knew there was a reason I didn't respond to their invites.

I also think it depends what kind of images you have.
I have 20 % of my portfolio on canva (compared to SS or Adobe) and not even the best ones, and the earnings are 18% of what I earn on SS.

For me it totally worth it. The contributor interface is not the best though. :)

« Reply #905 on: March 31, 2018, 07:15 »
+1
Has anyone gotten any support response?  I'm still waiting from my email on my incorrect payment for February.

« Reply #906 on: March 31, 2018, 10:01 »
+1
Has anyone gotten any support response?  I'm still waiting from my email on my incorrect payment for February.

I did not hear from them, but I did see that the amount due is correct, which means they paid too much in February, and corrected it by simply adjusting the next payout.

Mir

« Reply #907 on: March 31, 2018, 14:11 »
0
I got a response quite some time after my question.
If your current balance is not corrected maybe contact them again.

niktol

« Reply #908 on: April 01, 2018, 07:14 »
0
I didn't contact them. It all balanced out eventually.

« Reply #909 on: April 12, 2018, 04:23 »
+1
I've now sent two emails with no response.  I'd like to check my April payment for March as well, but the admin payout page hasn't updated.  The last thing it shows is the March 7th payout.


« Reply #911 on: April 13, 2018, 01:45 »
0
a billion, LOOOOOOL

two quotes from the article should tell you thats just made up, never in a billion years are they worth a billion

Quote
Sure, the company is yet to turn an annual profit. In the most recent financial year, it lost $3 million, and it generated just $24 million in revenue.

Quote
All these private valuations are fake ... It's all on paper, it's all a myth", Bill Gurley, a widely respected US venture capitalist, and an early backer of Facebook and Uber, famously said in 2015.

niktol

« Reply #912 on: April 13, 2018, 04:50 »
+1
They must be looking for a buyer.

« Reply #913 on: May 09, 2018, 06:14 »
+1
I had another incorrect payment this month, for April.  Anyone else?  Off by more than $100.

niktol

« Reply #914 on: May 09, 2018, 06:26 »
0
yeah, it's messed up

« Reply #915 on: May 09, 2018, 06:50 »
+1
My goodness, look at the terrible reviews on Facebook.  Such a good product with a unique selling point.  How did things go so wrong?
https://www.facebook.com/pg/canva/reviews/

niktol

« Reply #916 on: May 09, 2018, 06:54 »
+2
I guess in all the creativity excitement they forgot to hire boring management types.

« Reply #917 on: May 09, 2018, 09:46 »
+3
My goodness, look at the terrible reviews on Facebook.  Such a good product with a unique selling point.  How did things go so wrong?
https://www.facebook.com/pg/canva/reviews/

it seems everyone has forgotten that they can file a chargeback with their cc issuer and get their money back. if id found out they charged me 120 dollar incorrectly i'd give them 24 hours to sort it, no reply, no messin, straight to mastercard to file a chargeback and you will get your money back guaranteed. card issuers tend to side with the buyer, and if canva get too many chargebacks against them, they will get fines.

« Reply #918 on: May 09, 2018, 15:51 »
0
My goodness, look at the terrible reviews on Facebook.  Such a good product with a unique selling point.  How did things go so wrong?
https://www.facebook.com/pg/canva/reviews/

Their corporate eye is elsewhere - "Australia's Unicorn" is busy expanding...

https://www.smartcompany.com.au/startupsmart/news-analysis/canva-makes-first-acquisition-of-presentations-startup-zeetings-to-end-death-by-powerpoint/

And Perkins is the "...darling of Australia's tech scene."

https://thewest.com.au/business/rich-list/wa-rich-list-2018-how-sacred-heart-graduate-melanie-perkins-built-billion-dollar-tech-empire-canva-ng-b88795945z

I don't have any skin in the game (they terminated my account when Lee Torrens got upset over me reminding him of unanswered questions for contributors), but they have/had the potential to do something really different - as opposed to all the I-want-to-be-the-next-Shutterstock carbon copies. It would be a huge shame if they lost sight of getting the basics right - and reading that Facebook page is jaw-dropping - and let the whole project founder.

Many companies with negative comments clean those things up - which Canva hasn't - so I guess their heart's in the right place even though customer service appears to be understaffed or inept or...

Putting on a performance for the funders, analysts and tech magazines won't help if the product or customer service are ticking customers off.

« Reply #919 on: May 12, 2018, 01:49 »
0
I had another incorrect payment this month, for April.  Anyone else?  Off by more than $100.

I have a strange thing.

Taxes withold twice. Same amount. Now my overall balance is negative. what is this?

« Reply #920 on: May 12, 2018, 07:17 »
0
I got that double tax thing to.  And an answer from support:
"The sales page has a bug where some sales are shown in the wrong month. It's a timezone issue which is already on the list for the engineering team. The reports that we use to generate the payouts come directly from the database, so they're the 'source of truth'. Hopefully sometime this year we'll get the sales page fixed up. Sorry for the confusion. "

To which I responded that that was unacceptable.  I can buy a timezone issue if one or two sales are missing from one month and are in the next or something.  This is more than $100.  Actually $300 over three months missing.  If you can't trust the sales page ....
« Last Edit: May 12, 2018, 07:21 by Sean Locke Photography »

« Reply #921 on: May 12, 2018, 08:12 »
+1
That's just bullshiat. First of all, timezone issue is 2 days per month at most. First and last day of the month. Second, how can you have exactly the same amont beeing witheld. That+s just impossible.

Canva should be an example in a dictionary next to word "incompetent".

« Reply #922 on: May 12, 2018, 08:18 »
+3
Hopefully sometime this year we'll get the sales page fixed up. Sorry for the confusion

And this is a cherry on the top of the cake. Hopefully? This year? And in the meantime, they'll be doing what?

Noedelhap

  • www.colincramm.com

« Reply #923 on: May 12, 2018, 12:08 »
+1
My goodness, look at the terrible reviews on Facebook.  Such a good product with a unique selling point.  How did things go so wrong?
https://www.facebook.com/pg/canva/reviews/

Wow, they really lack some competent customer service management there. Such a shame, because they're doing well in terms of sales. This kind of bad rep is not good.

Mir

« Reply #924 on: May 12, 2018, 15:21 »
0
I have about 100$ less, I will have to ask them.


 

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