Author Topic: Portfolio missing? (Read 6109 times)

Stock Wife · « **on:** May 28, 2017, 06:45 »

I am still getting sales but my portfolio of 180+ pages is currently showing only 1 page for the last 12 hours (at least). Anyone else?

obj owl · « **Reply #1 on:** May 28, 2017, 07:03 »

Same here, but I only have two active images so no problem for me. I do have lots of deactivated images not showing, just the first page.

kunilanskap · « **Reply #2 on:** May 28, 2017, 08:33 »

Dumc · « **Reply #3 on:** May 28, 2017, 08:35 »

I have a rejected file in my port, that I didn't upload (it's not mine)

https://www.canva.com/media/MAB9iZQxuqk?staging=true

And yes, it's showing only 1 page out of I don't know how many

Smilla · « **Reply #4 on:** May 29, 2017, 02:25 »

Same here, only shows page 1 of 1. Still showing that i have over 3500 images though. Hope its a glitch.

niktol · « **Reply #5 on:** May 29, 2017, 10:31 »

It is a glitch, the sales continue as usual, and searches for specific file names find the "missing" files.

sgoodwin4813 · « **Reply #6 on:** May 30, 2017, 19:26 »

Canva has always been more focused on generating sales than the contributor portal, but being able to see whether new uploads are getting into our portfolios and the results of reviews is kind of important. Has anyone asked them about it? I'm sure they will get it sorted out eventually. I won't worry too much as long as sales continue...

sarah2 · « **Reply #7 on:** June 05, 2017, 13:49 »

Glitch. I emailed them and last week they were working on it.

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Author Topic: Portfolio missing? (Read 6109 times)

Stock Wife

obj owl

kunilanskap

Dumc

Smilla

niktol

sgoodwin4813

sarah2

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