pancakes

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Author Topic: Portfolio missing?  (Read 1399 times)

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« on: May 28, 2017, 06:45 »
0
I am still getting sales but my portfolio of 180+ pages is currently showing only 1 page for the last 12 hours (at least). Anyone else?


« Reply #1 on: May 28, 2017, 07:03 »
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Same here, but I only have two active images so no problem for me. I do have lots of deactivated images not showing, just the first page.

« Reply #2 on: May 28, 2017, 08:33 »
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.
« Last Edit: May 29, 2017, 20:13 by kunilanskap »

« Reply #3 on: May 28, 2017, 08:35 »
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I have a rejected file in my port, that I didn't upload (it's not mine)

https://www.canva.com/media/MAB9iZQxuqk?staging=true

And yes, it's showing only 1 page out of I don't know how many

« Reply #4 on: May 29, 2017, 02:25 »
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Same here, only shows page 1 of 1. Still showing that i have over 3500 images though. Hope its a glitch.

« Reply #5 on: May 29, 2017, 10:31 »
+1
It is a glitch, the sales continue as usual, and searches for specific file names find the "missing" files.

« Reply #6 on: May 30, 2017, 19:26 »
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Canva has always been more focused on generating sales than the contributor portal, but being able to see whether new uploads are getting into our portfolios and the results of reviews is kind of important.  Has anyone asked them about it?  I'm sure they will get it sorted out eventually.  I won't worry too much as long as sales continue...

« Reply #7 on: June 05, 2017, 13:49 »
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Glitch. I emailed them and last week they were working on it.


 

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