MicrostockGroup

Agency Based Discussion => Cutcaster => Topic started by: maigi on December 29, 2015, 16:14

Title: How to contact Cutcaster?
Post by: maigi on December 29, 2015, 16:14

I try to get my images deleted and close my account on Cutcaster, but they don't respond my emails.
Does anybody have an idea, how to contact them?

Title: Re: ????? How to contact Cutcaster ?????
Post by: THP Creative on December 30, 2015, 18:03

I removed my portfolio there not long ago, and simply emailed John at [email protected] and he responded very quickly and professionally.

Hope that helps

Title: Re: How to contact Cutcaster?
Post by: maigi on January 04, 2016, 13:38

Thanks! It was a really good advice. John responded quickly.
For some reason their public emails don't work. Or maybe it's my ISP spam filter.
But everything is settled now.

Title: Re: How to contact Cutcaster?
Post by: remusrigo on January 05, 2016, 10:10

Maybe they had a vacation.
I've wrote to [email protected] on 31 december and yesterday I had a response

Title: Re: How to contact Cutcaster?
Post by: THP Creative on January 05, 2016, 20:33

Quote from: maigi on January 04, 2016, 13:38

Thanks! It was a really good advice. John responded quickly.
For some reason their public emails don't work. Or maybe it's my ISP spam filter.
But everything is settled now.

I think their webmaster one had a full mailbox when I first tried, maybe that is still the case. Glad you got it sorted :)