Author Topic: Notification emails gone? (Read 10233 times)

Kamran · « **Reply #25 on:** October 09, 2014, 22:28 »

I also received email of medium credit sale showing my profit $4.00 but at site in seller stat it is $1.84.

Ploink · « **Reply #26 on:** October 10, 2014, 00:13 »

Notification emails are back for me, together with the lovely Mrs. B. Two subscription sales for $0.31 (as before) and one subscription sale for $0.46. I haven't got a clue what is going on, maybe I should ask Mrs. B.?

dbvirago · « **Reply #27 on:** October 10, 2014, 15:44 »

I got another reply from support. I don't want to bog everyone down with a lot of technical jargon and details, but wanted to share.

Hello,
We are fixing the problem.
Kind regards,
Robin

dbvirago · « **Reply #28 on:** October 13, 2014, 13:33 »

Notifications seem to be working, but non-sub sales still overstated. Just got one that said my profit was $80, when it's only $36.80

BaldricksTrousers · « **Reply #29 on:** October 13, 2014, 16:42 »

Quote from: dbvirago on October 09, 2014, 18:44

Just got my first sale notification since 9/30. The email included, "If you encounter any problems while using the website or looking for particular files, feel free to contact us anytime."

You can contact them. They won't help you, but you can contact them.

I contacted them and they told me that the e-mail was showing the full sale price instead of the commission price, while the website was recording the correct commission. It seems to be in order and simply to be some coding error affecting the e-mails.

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Author Topic: Notification emails gone? (Read 10233 times)

Kamran

Ploink

dbvirago

dbvirago

BaldricksTrousers

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