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Author Topic: Payout request - In mail asking for ID  (Read 1336 times)

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« on: May 19, 2017, 08:46 »
0
I made a payout request at Deposithphotos via Payoneer (first time, before that I have used skrill), and today I received this mail:

Hello, XXXX!

I am writing regarding the payout requests made on your account on May, 16, 2017 on the amount of $XX to Payoneer account XXXXXXXXXXX.

For security measures we need to check this information. Please, confirm whether this request was made by you and send me the photo of your ID card/ driver's license.

Regards, Tory.

Sender was: tory@depositphotos.com

Is this usual practice for payout request via Payoneer, or this is a spam? Someone clearly know that I have made a payout request.

Thanks for the help!


« Reply #1 on: May 19, 2017, 09:11 »
+1
There is never a guarantee that something hasn't been hacked, so if in doubt I would contact DP through an independent line of communication and verify. It is of course logical for DP to also be paranoid and ask for verification information if changes to an account have been made.

« Reply #2 on: May 19, 2017, 09:37 »
+1
Just because you're paranoid doesn't mean they aren't after you

« Reply #3 on: May 19, 2017, 09:43 »
0
When it comes to anything connected to the outside world that's my motto

« Reply #4 on: May 19, 2017, 11:38 »
0
In addition to the above, don't send an ID image via email. It really should only be uploaded via a secure connection. I'd also suggest, for your own protection, that you try providing them a version with the numbers blurred out. They should accept that and it makes it harder for anyone to misuse it in the event a site's internal security is crap and someone gets their hands on the JPEG

« Reply #5 on: May 20, 2017, 12:47 »
0
Thank you all for your answers! I will keep you updated...

« Reply #6 on: May 26, 2017, 05:15 »
+2
Updates: I sent them blurred version of my passport (blurred number of passport, personal identity number and date of issue/expiry), and they accepted and I get my money today, so everything went fine.

Thank you Jo Ann for your advice!


 

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