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Agency Based Discussion => Dreamstime.com => Topic started by: RRPT on January 10, 2019, 07:00

Title: Average waiting time normal?
Post by: RRPT on January 10, 2019, 07:00
Hi guys!
just wondering, of the 5 agencies to which i currently upload (SS, P5, SB, AS are the other 4), Dreamstime is by far the one that takes longer between workflow stages. What i mean is that it takes as many as 7 days for me to be able to tag and complete files on the site after i uploaded them through ftp... is it like that with everybody or am i doing something wrong?

also, since they approve the clips until i actually see them online on my portfolio, another many great number of days goes by.. thanks!
Title: Re: Average waiting time normal?
Post by: scribble on January 10, 2019, 07:35
For me, Dreamstime is one of the easiest to upload.  Probably the only reason why I stay with them as they are one of my lower earners.  The fact that they give you 80 keyword minimum rather than 50 means less editing and less deciding which of two keywords to need to discard.  Also, DT does not use duplicate words.  I dont have to include "redwood," "tree" and "redwood tree."

I don't go through their ftp, I just upload through the website with photos that have been pre-populated with keywords in their meta data. 
Title: Re: Average waiting time normal?
Post by: Not Today on January 10, 2019, 07:49
There's a bit of delay for videos to show up on DT after upload, but it definitely shouldn't take more than 24h, it's usually a couple of hours for very large files.
Title: Re: Average waiting time normal?
Post by: marthamarks on January 10, 2019, 12:29
For me, Dreamstime is one of the easiest to upload.  Probably the only reason why I stay with them as they are one of my lower earners.

Ditto that.
Title: Re: Average waiting time normal?
Post by: RRPT on January 11, 2019, 16:30
thanks for the replys... i guess i'll try to upload directly to the site, although it's footage... i uploaded files on 9 january and still not showing up at the website... weird..
Title: Re: Average waiting time normal?
Post by: davidbautista on January 11, 2019, 18:12
They were having some website issues this month... Maybe is related?
Title: Re: Average waiting time normal?
Post by: RRPT on January 13, 2019, 18:02
it could be but i have no previous experience with them.. anyway they finally made my files available on the site... probably just some one time bug...