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Author Topic: Request Payment Pending for Investigation  (Read 5688 times)

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Bad Company

« on: September 02, 2017, 13:42 »
0
I went to request payment today and got this message from DT. Does this mean most like fraudulent purchase?

Payment: Not enough earnings.
The following licenses are still under investigation.
The image id XXXXXXXX with the amount $13.36 has the expiration date on 2017-09-08 14:44:56
The image id XXXXXXXX with the amount $13.36 has the expiration date on 2017-09-08 14:44:56


Justanotherphotographer

« Reply #1 on: September 02, 2017, 14:22 »
+1
Not necessarily. Bigger purchases sometimes just take a bit of time to clear with them, had it many times before. Don't worry.

Bad Company

« Reply #2 on: September 02, 2017, 14:26 »
0
Not necessarily. Bigger purchases sometimes just take a bit of time to clear with them, had it many times before. Don't worry.

Thanks!  8)

« Reply #3 on: September 02, 2017, 14:50 »
+1
Extended licenses have always taken 7 days to clear (so cannot be included in payments). I don't remember the wording, but I don't recall it including "investigation" - but their English is always a little atypical. Are these some type of EL?

Bad Company

« Reply #4 on: September 02, 2017, 14:53 »
0
Extended licenses have always taken 7 days to clear (so cannot be included in payments). I don't remember the wording, but I don't recall it including "investigation" - but their English is always a little atypical. Are these some type of EL?

Thanks! I guess an EL lite  8)


 

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