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Author Topic: Dreamtime still does not delete my account. (Day 601)  (Read 2831 times)

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Boians Cho Joo Young

  • 2D, 3D Character Designer

« on: April 27, 2017, 04:22 »
0
HI. I'm Boians Cho Joo Young.
It has passed 20 months now. (Day 601)
Dreamtime still does not delete my account.
Please teach me how.


Dreamtime my account
https://www.dreamstime.com/boians_info



enquiry number: 45764416 (Dreamstime 2015.09.04 21:30)

Hello,
 
Thank you for contacting Dreamstime.
You can disable all files approved more than six months ago at any time. You are allowed to disable 30% of files approved in the recent six months, however 70% must be kept online for six months from their approval date. You can disable each of your remaining 70% after the six months pass.
 
To disable files, please go to My Account/Online files: http://www.dreamstime.com/onlinefiles.php , edit the images. On the following page scroll down and click the trashcan button to delete the image.
 
Once you no longer have images online, you can suspend the account from the public site from My Account/Edit Profile button.
 
There must be at least $100 USD in the earnings for the payment system to accept a payment request through your account here:
https://www.dreamstime.com/request_payment.php
Please let us know if you have any other questions or concerns.
 
Kind regards,


« Reply #1 on: April 27, 2017, 10:17 »
+2
You need to follow their instructions. They will NOT just close your account.  You have to disable your images. You can disable all images over 6 months old.  You can also disable 30% of the files that are less than 6 months old.  The remaining have to stay up until their 6-month period being online has passed.  Then, after the final 6 months, you have to do in and disable the remaining files.  Once that is done you can close your account.  They make it very difficult to leave on purpose, but their site, their rules.  I looked at your port and some drawings are still active. This means you personally still have work to do on your end in order to close your account for good.

Boians Cho Joo Young

  • 2D, 3D Character Designer

« Reply #2 on: April 27, 2017, 12:47 »
0
You need to follow their instructions. They will NOT just close your account.  You have to disable your images. You can disable all images over 6 months old.  You can also disable 30% of the files that are less than 6 months old.  The remaining have to stay up until their 6-month period being online has passed.  Then, after the final 6 months, you have to do in and disable the remaining files.  Once that is done you can close your account.  They make it very difficult to leave on purpose, but their site, their rules.  I looked at your port and some drawings are still active. This means you personally still have work to do on your end in order to close your account for good.

I want to leave. What should I do?

I can not understand your point of view.
I am the author of the content. Protected by copyright laws around the world.It is currently sold exclusively on boians.com. I can not understand your words. Copyright laws around the world are not the jurisdiction of the sales company.

« Reply #3 on: April 27, 2017, 12:53 »
+5
You need to follow their instructions. They will NOT just close your account.  You have to disable your images. You can disable all images over 6 months old.  You can also disable 30% of the files that are less than 6 months old.  The remaining have to stay up until their 6-month period being online has passed.  Then, after the final 6 months, you have to do in and disable the remaining files.  Once that is done you can close your account.  They make it very difficult to leave on purpose, but their site, their rules.  I looked at your port and some drawings are still active. This means you personally still have work to do on your end in order to close your account for good.


I want to leave. What should I do?

I can not understand your point of view.
I am the author of the content. Protected by copyright laws around the world.It is currently sold exclusively on boians.com. I can not understand your words. Copyright laws around the world are not the jurisdiction of the sales company.
You have to ask Dreamstime no one here can close your account. You agreed to their terms and conditions when you signed up. Its not to do with copyright its contract law.

« Reply #4 on: April 27, 2017, 13:14 »
+4
You need to follow their instructions. They will NOT just close your account.  You have to disable your images. You can disable all images over 6 months old.  You can also disable 30% of the files that are less than 6 months old.  The remaining have to stay up until their 6-month period being online has passed.  Then, after the final 6 months, you have to do in and disable the remaining files.  Once that is done you can close your account.  They make it very difficult to leave on purpose, but their site, their rules.  I looked at your port and some drawings are still active. This means you personally still have work to do on your end in order to close your account for good.

I want to leave. What should I do?

I can not understand your point of view.
I am the author of the content. Protected by copyright laws around the world.It is currently sold exclusively on boians.com. I can not understand your words. Copyright laws around the world are not the jurisdiction of the sales company.

Doesn't matter what you want, what matters is what Pawes99 says....their rule.  When you signed up you agreed to their terms. They are not claiming copyright, only that there is a very specific way you must accept in order to close your account.  Follow what I said above.  YOU (Boians Cho Joo Young) must deactivate your own images. They sent you a link on where to do that. Follow their advice.  Once all of your images are deleted you can THEN REQUEST TO FULLY CLOSE YOUR ACCOUNT.

« Last Edit: April 27, 2017, 15:18 by Mantis »

« Reply #5 on: April 27, 2017, 15:02 »
0
And when you do, they pay in full, no matter how much is owed, even if under payout limit. They were very fair to me and I go full payment after everything was settled all downloads cleared. Maybe a month.

Boians Cho Joo Young

  • 2D, 3D Character Designer

« Reply #6 on: April 28, 2017, 08:36 »
0
I deleted the Dreamtime image.
Online files 0 (zero)
I still can not leave.

Why does Dreamtime not let me leave?
Dreamtime repeats the message 20 months ago.
I  erased the all image. I really want to leave.
Earnings balance:$81.00

https://www.dreamstime.com/boians_info

I have been distributing content among 160 Selling Partner Companie in 47 countries for 10 years . The 159 image sales partners made it easy to delete content and delete accounts . Only the last Dreamtime remaining cannot be withdrawn.

My analysis of microstock vendors is the server script and the discount war. In economics terms zombie economy.
https://en.wikipedia.org/wiki/Zombie_company

My conclusion for this industry is exclusive sales through personal sites. August 2015 I started the exclusive sale and received 8 hacking attacks.  I am currently working on the ninth renewal, and I am trying to create new content all the time.

[Dreamtime Message]

Hello Boians,
Your balance is below $100. As we explained in our previous message, your balance needs to exceed $100 in order for us to effectuate payment. Please se our correspondence below.

Best regards,
Carmen Pietraru
QA&Support - Dreamstime

-----------------------------------------------------------------------------------------------------------------

[Dreamtime Previous Message]

Thank you for contacting Dreamstime.
You can disable all files uploaded more than six months ago at any time. You are allowed to disable 30% of files uploaded in the recent six months. 70% must be kept online for six months from their approval date and you can disable each of your remaining 70% after the six months pass. To shorten this period, we recommend you check the date of the last approval and start disabling the most recently approved ones. This way, depending on the size of your portfolio, you can reduce the waiting time to 2 or 3 months.

All files will remain in our offline database until all liabilities concerning them are cleared off. Once files are disabled, nobody but you and admin. members is able to view/access them. The disabled images are usually deleted from our offline database as well 12 months after their disable date. The account closure details can be found in our Terms and Conditions
http://www.dreamstime.com/terms#contributors

To disable the files, please go to your Management Area, Online files http://www.dreamstime.com/onlinefiles.php , edit the images and see the disabling button the image details page.
Once you no longer have any images online, we can block it so that it is not visible online and we can also effectuate last payment if your balance is $100 minimum. Please keep in mind that we do not make any exception from the account closure rules specified above.


Best regards,
Carmen Pietraru
QA&Support - Dreamstime
« Last Edit: May 01, 2017, 11:54 by Boians Cho Joo Young »

« Reply #7 on: April 28, 2017, 10:07 »
+3
Dreamstime politics are quite ridiculous on this. Photo's don't sell very well (on Shutterstock and elsewhere they sell really good), so I also want to close my account, also because there is a 100 dollars to be sold before I get paid. Means I'm competing on my own uploads elsewhere, where I get paid every month. Close the account!

Boians Cho Joo Young

  • 2D, 3D Character Designer

« Reply #8 on: April 28, 2017, 11:07 »
0
Dreamstime politics are quite ridiculous on this. Photo's don't sell very well (on Shutterstock and elsewhere they sell really good), so I also want to close my account, also because there is a 100 dollars to be sold before I get paid. Means I'm competing on my own uploads elsewhere, where I get paid every month. Close the account!

I have applied for withdrawal from 20 months ago. I still can not leave.

« Reply #9 on: May 01, 2017, 07:48 »
+3
Dreamstime are just awfully petty about closing accounts and deleting content. They will enforce the 6 month wait thing even if you deliberately violate every rule they have. I changed all the titles of the remaining content I had there to links to find the content at other sites and a message advising users not to buy from Dreamstime then linked the images to support to show them what I had done...

...they still made me wait 6 months and didn't even change the image titles.

« Reply #10 on: May 01, 2017, 08:46 »
+3
Dreamstime are just awfully petty about closing accounts and deleting content. They will enforce the 6 month wait thing even if you deliberately violate every rule they have. I changed all the titles of the remaining content I had there to links to find the content at other sites and a message advising users not to buy from Dreamstime then linked the images to support to show them what I had done...

...they still made me wait 6 months and didn't even change the image titles.

Sounds right. They aren't all there.

I waited until I was over payout. Deleted files with their stupid rules. Then wrote and closed account, got full payment. Took some time but I got everything and not 600 days. I followed their rules.

« Reply #11 on: May 01, 2017, 12:28 »
+1
Dreamstime politics are quite ridiculous on this. Photo's don't sell very well (on Shutterstock and elsewhere they sell really good), so I also want to close my account, also because there is a 100 dollars to be sold before I get paid. Means I'm competing on my own uploads elsewhere, where I get paid every month. Close the account!

I have applied for withdrawal from 20 months ago. I still can not leave.

"Welcome to the Hotel California,
Such a lovely place, such a lovely face,
You can check-out any time you like,
But you can never leave"
:)

« Reply #12 on: May 01, 2017, 13:46 »
+3
Dreamstime are just awfully petty about closing accounts and deleting content. They will enforce the 6 month wait thing even if you deliberately violate every rule they have. I changed all the titles of the remaining content I had there to links to find the content at other sites and a message advising users not to buy from Dreamstime then linked the images to support to show them what I had done...

...they still made me wait 6 months and didn't even change the image titles.
Yeah sounds like they're the petty ones.

« Reply #13 on: May 02, 2017, 11:28 »
+5
Dreamstime are just awfully petty about closing accounts and deleting content. They will enforce the 6 month wait thing even if you deliberately violate every rule they have. I changed all the titles of the remaining content I had there to links to find the content at other sites and a message advising users not to buy from Dreamstime then linked the images to support to show them what I had done...

...they still made me wait 6 months and didn't even change the image titles.
Yeah sounds like they're the petty ones.


They drove me to stoop to their level. If I had wanted to go exclusive with another site they would have basically blocked me from doing so for 6 months... for what reason? None of the content had a chance of selling in that time because I'd replaced the keywords with rubbish (not that any of them had sold before that anyway). All it did was waste their server space to keep it online. There was not a single reason to enforce that 6 month contract besides pettiness.

I did try to be reasonable but support ignored me totally and the forum moderators deleted my posts for no obvious reason. I still never got an answer as to why they over-sharpen the preview images so they look awful. I attributed that to the total lack of sales on content that had sold elsewhere but it seems if you even question the practices of DT on their forums they ban you.

« Reply #14 on: May 02, 2017, 20:21 »
+3
someone steal 800 of your images pl.fotolia.com/p/206732155

Boians Cho Joo Young

  • 2D, 3D Character Designer

« Reply #15 on: May 03, 2017, 00:17 »
+1
someone steal 800 of your images pl.fotolia.com/p/206732155


Hi. Photoboxer Thank You.
We will send you copyright infringement emails to Adobe.

[May 3, 2017 Message sent to Fotolia]

Dear. fotolia

I'm is Boians Cho Joo Young.
856 of my 3D content is being sold by someone else.
This is a serious copyright infringement.
Please send me your official position.

Autor: Pavaluca
https://pl.fotolia.com/p/206732155
« Last Edit: May 03, 2017, 00:34 by Boians Cho Joo Young »

« Reply #16 on: May 03, 2017, 07:59 »
+1

Boians Cho Joo Young

  • 2D, 3D Character Designer

« Reply #17 on: May 17, 2017, 04:33 »
0
someone steal 800 of your images pl.fotolia.com/p/206732155


Hi. Photoboxer Thank You.
We will send you copyright infringement emails to Adobe.

[May 3, 2017 Message sent to Fotolia]

Dear. fotolia

I'm is Boians Cho Joo Young.
856 of my 3D content is being sold by someone else.
This is a serious copyright infringement.
Please send me your official position.

Autor: Pavaluca
https://pl.fotolia.com/p/206732155


It is an answer from Korea fotolia in 14 days.

First of all, I want to let you know that the content for the Pavaluca sellers that you mentioned infringing on your copyright is no longer sold.

In addition, the content that you have sold on Fotolia has not been sold exclusively on Fotolia, and your content may have been compromised through other channels. There is no reason to believe that your content has been leaked through Fotolia, and we are not responsible for theft of that content.


1. Is it legal to sell illegally and not be responsible?
2. Fotolia has not officially apologized.
3. You did not disclose sales details for Pavaluca sales.
4. I have not received any compensation for any damages.



[Fotolia 회신 17.05.17 14:50]
   
안녕하세요.

우선, 작가님의 저작권을 침해한것으로 말씀하신 Pavaluca 판매자에 대한 콘텐츠는 더이상 판매되지 않도록 조취되었음을 알려드립니다.

더불어, 작가님께서 Fotolia 에서 판매하셨던 콘텐츠들은 Fotolia 에서만 독점적으로 판매하였던것이 아니었던 것으로 확인되며, 다른 경로를 통하여 콘텐츠가 도용되었을 수 있습니다. 작가님의 콘텐츠가 Fotolia 를 통하여 유출되었다고 볼 수 있는 근거가 없으며, 당사의 해당 콘텐츠 도용에 대한 책임이 없습니다.

감사합니다.

Adobe Stock/Fotolia 팀 드림.


 

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