MicrostockGroup

Agency Based Discussion => Dreamstime.com => Topic started by: Sion on May 15, 2010, 10:33

Title: Images downloaded not appearing in My Earnings in DT?
Post by: Sion on May 15, 2010, 10:33

I went through the first 5 pages of Online Files in DT, there are 6 files marked downloaded. The 5 pages are the latest approved files in order.

When I look at My Earnings I can only see the first file being reported but not the other 5 files. (I would hate to go through the rest of 200 pages.)

Can anyone explain it?

Title: Re: Images downloaded not appearing in My Earnings in DT?
Post by: red on May 15, 2010, 17:01

I don't believe that anyone here can answer such a detailed question that applies to your specific account. Have you tried contacting their Support? They usually get back to you quickly (after the weekend).

Title: Re: Images downloaded not appearing in My Earnings in DT?
Post by: Sion on May 15, 2010, 18:52

Have you checked your "Online Files" and see those marked downloaded are all reported in "My Earnings"?