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May 25, 2012, 11:48

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Topic: Incorrect number of downloads

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CofkoCof

« on: July 30, 2008, 03:47 »

#link

When I checked detailed earnings on one of my images that was downloaded today, I noticed that the number of downloads displayed there doesn't match with the number of downloads at the image preview.

Image preview shows that my image had 7 downloads:
http://www.dreamstime.com/waffles-in-brussels-image5409040

The detailed earnings shows that image had only 4 downloads:

Anyone had a similar problem?


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madelaide

Premium Member

« Reply #1 on: July 30, 2008, 06:31 »

#link

Yes, and the differences remain.

http://www.microstockgroup.com/index.php/topic,3673.0.html

I think I have emailed them about it but never got a reply.

Regards,
Adelaide


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CofkoCof

« Reply #2 on: July 30, 2008, 09:16 »

#link

I contacted the support, this is their response:

Quote

Thank you for contacting Dreamstime.
There were some refunds for these files and the numbers were not updated in real time. We have corrected the error now. Plese check and let us know if the trouble persists on your end.

Interesting, 3 refunds on an image with only 4 downloads Roll Eyes


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Microstock Poll Results

Site	Earnings Rating
Top Tier - Big 4
Shutterstock	100
iStock	66.7
Fotolia	34.9
Dreamstime	26.7

Middle Tier
DepositPhotos	21.6
123RF	16.3
Canstockphoto	11.2
Bigstockphoto	9.5
Veer	8.7

Low Earners
PantherMedia	6.7
PhotoDune	5.8
isignstock	4.1
Zoonar	3.5
GLStockImages	2.7
Stockfresh	2.2
YayMicro	1.8
FeaturePics	1.4
MostPhotos	1.3
ScanStockPhoto	1.1
Crestock	0.8
Cutcaster	0.6
AllYouCanStock	0.1
ClipartOf
Pond5
RevoStock
Clipcanvas
DrawShop
ClipDealer
PhotoSpin
VectorStock
GraphicRiver
Pixmac
PhotoCase
The3dStudio
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PhotoKore
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More Poll Results Updated: 2012-05-25

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