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Topic: No Moneybookers on DT  

(Read 6935 times)
epixx


Dreamstime GaugeiStock Gauge
« on: September 05, 2008, 04:30 »

I just received an email from DT with the following text:

"Your request for payment has been refused and all earnings reverted back to your account.

Payments via MoneyBookers are temporarily disabled. Please use our alternate payment methods to post your payment request or wait until the Moneybookers' option is re-enabled."

Have any of you received this mail? I've mailed back to DT asking how long the problem will last.


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DepositPhotos.com
peep


« Reply #1 on: September 05, 2008, 04:54 »

Oh, I was just about to request my payment! I think I had better hold on then! Embarrassed


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Peter



« Reply #2 on: September 05, 2008, 06:10 »

I cached out via MB 7 days ago. Worked OK.

This is not a first time they disable MB. Users were complaining on their forum, and they turned it back ON.

In my country MB is only option to receive money (paypal does not work).


http://www.dreamstime.com/thread_10824

« Last Edit: September 05, 2008, 06:14 by Peter »

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Dreamframer



« Reply #3 on: September 05, 2008, 06:32 »

I am also close to my first payment. I hope MB problem will be fixed soon, because there is no other option for me.


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borg


Dreamstime Gauge
« Reply #4 on: September 05, 2008, 09:01 »

Where is the problem!?

Why DT trying to close MB option?

I hope that is temporarily and only technical problem in money transfer between them.


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Pixart


Dreamstime GaugeiStock Gauge
« Reply #5 on: September 05, 2008, 10:00 »

I don't think they are trying to close MB (maybe with their upgrades this week they were having problems with MB requests?):  this is what they posted yesterday:

September 4, 2008 (04:13)
MoneyBookers payment option has been temporarily disabled. Please use our alternative payment methods until MB payment is re-enabled. Thank you for understanding.


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madelaide
« Reply #6 on: September 05, 2008, 19:19 »

Oh, no, not again!

Regards,
Adelaide


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Dr Bouz


iStock Gauge
« Reply #7 on: September 06, 2008, 08:13 »

yes, i am banned from the forum out there - i wrote the truth, but dt is keeping their "interesting" forum moderation policy (silly, if i can say). - unfortunately pay pall is not an option in my country. when i try to cash checks - i have to wait a minimum of 30 days - when check arrives to my adress. and bank fees are not acceptable. -so i wrote that i'll have to delete my images, and i already stopped to upload images - because of 6 months rule there.
 but i have to admit, that i believe that dt is having really big problems using mb service (already posted by achiles on the dt forum). some my friends rally had a problems with mb - and support is really a "snail speed".
 the main thing that is really making me nervous is that dt is acting like they have images, - and forget one - the main important thing - that they sell our images - we (agency, and contributors) are all making money on  our images, not on agency's services. - similar thing that happened recently on StockXpert.
 anyhow - that atittude ( "no we would not have mb option, if you did not need one" ....   really? -shows what that agency think about us - contributors - that we are a bunch of idiots - which is not o.k.
 but, an the other hand - as i already said - i can understand all this , and of course, i hope that things are going to be solved on a good way for all of us (that we in non-pay-pall countries are going to have mb option avialable soon.
« Last Edit: September 06, 2008, 08:33 by Dr Bouz »

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Peter



« Reply #8 on: September 07, 2008, 03:06 »

When they fix it, please someone write an info here, so we know it is working.



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Dreamframer



« Reply #9 on: September 07, 2008, 07:13 »

It would be really shame if such big agency couldn't afford MB option to contributors. I really like DT and I sell fine there....


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Dr Bouz


iStock Gauge
« Reply #10 on: September 07, 2008, 07:21 »

haha - i just noticed i'm completely banned from dt forum. "cool"


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Peter



« Reply #11 on: September 07, 2008, 07:46 »

achilles said:

Quote
We expect this to be solved until the end of the next week. At that time you will see the MB option back again on your account.

Thank you for your patience until that time.


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Dr Bouz


iStock Gauge
« Reply #12 on: September 07, 2008, 07:50 »

cool.


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Peter



« Reply #13 on: September 11, 2008, 06:56 »

some news:

Quote
Last minute update on MoneyBookers:

We have had answer from their part and it looks promising. This payment option will be back online soon. We cannot say tomorrow but surely next week MoneyBookers will be available online again.




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madelaide
« Reply #14 on: September 11, 2008, 16:44 »

Great news.  Although I'm still a bit far from my next pay-out, seeing another problem between MB and DT was annoying.

Now, why does only DT have problems with MB?

Regards,
Adelaide


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borg


Dreamstime Gauge
« Reply #15 on: September 11, 2008, 17:13 »

Online betting bookmakers also sometimes exclude some of payment method temporarily...
I think they have some kind of "settlement of accounts" or something....


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borg


Dreamstime Gauge
« Reply #16 on: September 18, 2008, 00:28 »

Still nothing, ha!???


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Dr Bouz


iStock Gauge
« Reply #17 on: September 18, 2008, 03:40 »

nice way to borrow some money with no fee Wink


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Dreamframer



« Reply #18 on: September 18, 2008, 04:04 »

nice way to borrow some money with no fee Wink

yeah...


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borg


Dreamstime Gauge
« Reply #19 on: September 21, 2008, 13:31 »

Nothing yet....WHEN!???


P.S.

I found this on DT forum...  Huh Huh Angry Angry

Previously:

We have had answer from their part and it looks promising. This payment option will be back online soon. We cannot say tomorrow but surely next week MoneyBookers will be available online again.

And then:


Message posted at 09/18/2008, 07:05:39 AM by Achilles - member is an admin     
   
No, unfortunately with the data we have so far we can't say this. We have been in a permanent back and forth between banks and MB, with various reasons given. We were hasty to bring you the answer we received previously, because the reason given was not the real one.

We know that many users prefer them to the other payment methods. Our staff is doing its best to solve this in the best and fastest way.

Until new data will arrive, this thread will be closed.
Thank you for your patience.
« Last Edit: September 21, 2008, 13:51 by borg »

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Peter



« Reply #20 on: September 22, 2008, 00:32 »

It takes too long now. I need that money, I collected over 250 now, and I need it. I hope it will be this week.


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peep


« Reply #21 on: September 22, 2008, 01:42 »

I have had enough! I am going to open an account with PayPal. I would like to know, why DT prefer PayPal so much. I have never seen PayPal disabled there but I clearly remember MB being down several times - always when I need to send there my money.


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Peter



« Reply #22 on: September 22, 2008, 02:09 »

You are lucky, in my region PayPal does not alow money withdrawals, so my only option is MB.


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Dr Bouz


iStock Gauge
« Reply #23 on: September 22, 2008, 04:06 »

peep, i wander why did not you open a pay pall account at the first place?


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peep


« Reply #24 on: September 22, 2008, 04:59 »

Easy - I do not like their fees...


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