Agency Based Discussion > Dreamstime.com
Request Payment Pending for Investigation
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Bad Company:
I went to request payment today and got this message from DT. Does this mean most like fraudulent purchase?
Payment: Not enough earnings.
The following licenses are still under investigation.
The image id XXXXXXXX with the amount $13.36 has the expiration date on 2017-09-08 14:44:56
The image id XXXXXXXX with the amount $13.36 has the expiration date on 2017-09-08 14:44:56
Justanotherphotographer:
Not necessarily. Bigger purchases sometimes just take a bit of time to clear with them, had it many times before. Don't worry.
Bad Company:
--- Quote from: Justanotherphotographer on September 02, 2017, 14:22 ---Not necessarily. Bigger purchases sometimes just take a bit of time to clear with them, had it many times before. Don't worry.
--- End quote ---
Thanks! 8)
Jo Ann Snover:
Extended licenses have always taken 7 days to clear (so cannot be included in payments). I don't remember the wording, but I don't recall it including "investigation" - but their English is always a little atypical. Are these some type of EL?
Bad Company:
--- Quote from: Jo Ann Snover on September 02, 2017, 14:50 ---Extended licenses have always taken 7 days to clear (so cannot be included in payments). I don't remember the wording, but I don't recall it including "investigation" - but their English is always a little atypical. Are these some type of EL?
--- End quote ---
Thanks! I guess an EL lite 8)
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