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Topic: Scrambled file

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Dreamframer

« on: December 12, 2008, 08:05 »

#link

Today I got the same rejection on DT for the same file. Rejection was:"We are sorry but due to the hardware problems we have experienced this image is scrambled and could not be salvaged. Please reupload it. We are sorry for the inconvenience caused. "

This is the image

http://www.shutterstock.com/pic.mhtml?id=21482824

I hope "scrambled file" doesn't mean "these flowers are not made of clean straight lines". Does someone has the same experience? I never had such rejection, not once. And this time I had it two times for the same file


« Last Edit: December 12, 2008, 08:41 by whitechild »	Ignore \| Logged

Perrush

« Reply #1 on: December 12, 2008, 08:29 »

#link

yeah, I had once the same rejection. around 80% of a really large batch was 'scrambled'. I had to find out which one were and which once were not. Was a bit of a mess.

Second issue, they counted as 'rejected'. I had to send an email to ask if they could erase them (acceptance ratio Wink

). Eventually they did.

---

oops sorry. I thought it was at SS. Never had it with DT


	Ignore \| Logged

Allen

« Reply #2 on: December 12, 2008, 08:44 »

#link

I recently had one image at Dreamstime that got this rejection. It was a photograph and not an illustration. The thumbnail looked fine, but I guess it got corrupted during upload. I thought about emailing support, because on Dreamstime the corrupted image also affects the approval ratio. But since it was only one image I didn't bother.


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