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Author Topic: 12-week trend graph  (Read 941 times)

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« on: January 05, 2019, 12:55 »
0
My 12-week trend graph freeze at year 2018. No update for2019 yet.

Is just me? Is this bug?


Thanks and all best in 2019!


« Reply #1 on: January 05, 2019, 13:20 »
0
I see the same.  Week beginning Dec 21 still shows zero.  Clearly a bug.

« Reply #2 on: January 05, 2019, 20:56 »
0
Same here. My chart was dropping off abruptly at the end of December, not showing the sales since then.

SO I played around with the settings and discovered that I can get results for either downloads or revenues, just not both of them together, as was the case before. And "activity" consistently shows a flat line, which isn't encouraging (not to mention not true).

ADD TO THAT the only way I can get accurate results for the current month is by manually changing:

a) the start-date of the range, which always is set to today's date,
b) the end-date of the range, which always is set to October 2018,
and
c) the "activity" setting.

Even if I've repeatedly changed the start date to Jan 1, 2019, it always reverts to *today's date* of 2019. Today it started at Jan 5, 2019. Tomorrow it will start at Jan 6, 2019, which means I won't see any record of sales for the entire current month if I forget to manually reset BOTH the start date AND the end date.

WHICH MEANS all that laborious work-around only gets results for the current search. The next time I go in to check, it will start at the current date of 2019 and end in October **of last year**, which means it doesn't work at all without manually resetting everything again.

FURTHERMORE the "available earnings" total at the top right of the page does not match the "Earnings" total just below the gray line.

This is a really poor showing for a high-tech company like Adobe. Sorry to say that, because I really like contributing to Adobe, but it's true.
« Last Edit: January 05, 2019, 21:20 by marthamarks »

« Reply #3 on: January 05, 2019, 21:13 »
0
error duplicate
« Last Edit: January 05, 2019, 21:17 by marthamarks »

« Reply #4 on: January 06, 2019, 22:40 »
0
.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #5 on: January 08, 2019, 17:25 »
+2
My 12-week trend graph freeze at year 2018. No update for2019 yet.

Is just me? Is this bug?


Thanks and all best in 2019!

Just you, my sales are triple and each income is at least double.

Oh and I am totally lying. There are content errors, the dates are wrong, the graph line is flat from Dec 24th on into the new year. I'd think by now that someone would have noticed it's 2019 and could have fixed the code?  :)

It's just the graph, I have sales as expected and images have been approved during that time.


« Reply #6 on: January 08, 2019, 19:24 »
+2
My 12-week trend graph freeze at year 2018. No update for2019 yet.

Is just me? Is this bug?


Thanks and all best in 2019!

This is a known issue that started on January 1. It is expected to be resolved within this week. Your commissions are still being applied to your account in real time, it's a display bug within the statistics. We are sorry for the inconvenience and appreciate your patience.

-Mat

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #7 on: January 12, 2019, 13:16 »
0
It was back yesterday, just in case anyone hasn't mentioned that.


 

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