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Author Topic: Adobe account but sales at Fotolia?  (Read 2052 times)

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« on: January 25, 2017, 10:52 »
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I have a few hundred images on Adobe ( starting to upload more and more) I just received a Fotolia message that I have an image there and I have to give my tax info. I don't submit to Fotolia but to Adobe! If I follow the link I get to a Fotolia page where I can't get in because I don't have an account at Fotolia. Someone knows what's happening here and what to do?
Thanks!


« Reply #1 on: January 25, 2017, 11:38 »
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All images submitted to Adobe Stock are mirrored and sold at Fotolia as well. I have a Fotolia account as well as Adobe Stock (now the two are linked) because I was a contributor a long time ago, so I can't be sure things will work the same for you, but you can submit tax forms via the Adobe Contributor Account Interface

https://contributor.stock.adobe.com/account#tax-info

Did you try that (versus the link in the e-mail)? If you submit the tax form there it will cover sales via both outlets

« Reply #2 on: January 26, 2017, 05:39 »
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Thanks Jo Ann! I tried this link and it did bring me to my finance page at Adobe where it said that my tax form was validated... I guess Fotolia doesn't really works with Adobe on this one or maybe it was a fake sale. I am happy with the diverse sales at Adobe but I didn't want to go back to Fotolia (I used to be with Fotolia but when they started to sell images for 10 cents, years ago, I left there).Strange. Now I'll see if this happens again.

« Reply #3 on: January 26, 2017, 10:06 »
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Fotolia is Adobe Stock - Adobe bought Fotolia. They operate sort of independently at the moment, but you're dealing with Adobe either way. They do seem to have some of their links and borders scrambled - I think they assume that all contributors started at Fotolia to get to Adobe Stock.

« Reply #4 on: January 27, 2017, 10:10 »
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Yes, that might be the case. I sent an email to Fotolia hoping they would clear everything up. Waiting for their response..


 

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