Agency Based Discussion > Adobe Stock

Adobe Stock took my money away

(1/24) > >>

eyewave:
Got a mail from AS today saying they miscalculated my royalties (no further explanation of which files or days). Yesterday I had balance of $96, today it's $-12 (yes, negative).
Anyone else?

pictureman75:
same here ... 61 c gone ...

boggy:
Got a mail from Adobe:

Dear #firstname #lastname,
We regret to inform you that a subset of the royalties paid out on Feb 12 were calculated incorrectly. We have now removed the incorrect amount from your account, which could result in a negative balance if you already submitted a payout request. We sincerely apologize for any inconvenience caused. If you have any questions, you can contact us here newbielink:https://contributor.stock.adobe.com/contact [nonactive]

Regards,
Adobe Stock team

But they took me more than I earned that day, and without any closer explanation. Problem is that in statistics still exist full mount that I earned, and there is no any information which image was refunded (or whatever they do with my money). I can't see any explanation to clear my whole earning for a day (at least in respectable company like Adobe claim it is).

veerizon:
over 400 credits Negative adjustment (convertible credits)  :o :-X where is the protection? and why most I pay for it?

and I only can see it on fotolia (dashboard/credit)  where can I find it on adobe stock??? why is it so hard to program a normal good contributor portal  :-\

jackboy:
Same for me 190€

Navigation

[0] Message Index

[#] Next page