MicrostockGroup

I am having a heck of a time trying convert my credits to a payout at FT, I've searched all over but can't find the payout area? I am at payout level, of course I've searched all FT "help" areas and can't find directions. Any direction would be greatly appreciated

I haven't been able to convert my credits either; never had a problem till now.  Every time I click on "Convert My Credits" it sends me to the Tax Center.  I've already filled out my W-9 form, in fact several times.  I'm wondering if Fotolia wants me to fill out yet another tax form?!  I checked my Profile page and I'm completely up to date.  I've sent in a Support Request Ticket but have yet to hear back from them.  It's very frustrating.  Anyone having similar experiences?

 

Thank you for your responses! I have never had this problem before and am also waiting for a response from support. Whenever I click on converting credits I'm sent to the tax forms which I have updated. There is no longer an option for converting to payment method. Ugh.

NYTumbleweeds:

FYI, my tax form was just confirmed and i was able to request my payout right away.

So if you cant then something is wrong.

nick