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Author Topic: Fotolia: Changing a Title/Description after a file has been accepted  (Read 3463 times)

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wds

« on: August 19, 2015, 21:32 »
0
Is it possible to change a file description after it has been accepted?
It seems you can only change category, keywords and pricing. The title/description field seems to be locked out. I made a minor typo and want to change it.


Hongover

« Reply #1 on: August 19, 2015, 21:59 »
0
There is no way to change it. You can't change the keywords either, but you can change its order.

wds

« Reply #2 on: August 19, 2015, 22:17 »
0
Thanks. Seems strange.

« Reply #3 on: August 20, 2015, 02:00 »
0
Yep, unfortunately it is not possible to change something after an image has been approved.
It is strange for me also  :-\ Yesterday I want to change something quite important (some keywords) from on series of my images but I could not do it.

Noedelhap

  • www.colincramm.com

« Reply #4 on: August 20, 2015, 02:36 »
0
You could try writing to support.

« Reply #5 on: August 20, 2015, 08:56 »
0
You can also re-upload the image, fixing the error on the FT "indexing" page and also adding a note about what you've done, and resubmit it. If they accept the corrected 2nd version, you can delete the inaccurate 1st version.

« Reply #6 on: August 20, 2015, 09:06 »
+4
You could try writing to support.

They'll do it once, but tell you they won't do it again.  You'd think they'd want to have modified information if the original was incorrect, but I guess not.


 

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