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May 25, 2012, 19:30

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Topic: Fotolia down?

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« on: November 30, 2007, 03:19 »

#link

Can seem to log on. Managed it for a few seconds this morning and then nothing. Anyone else having the same problem?

Lina


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Carla

« Reply #1 on: November 30, 2007, 03:26 »

#link

Yes, same problem here.


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Mellimage

« Reply #2 on: November 30, 2007, 03:34 »

#link

Yep, same here... .


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rugbyho

New Member

« Reply #3 on: November 30, 2007, 06:00 »

#link

yup same here~but it back about 1 hr ago!!!


« Last Edit: November 30, 2007, 18:08 by rugbyho »	Ignore \| Logged

madelaide

Premium Member

« Reply #4 on: November 30, 2007, 17:31 »

#link

Speaking if FT oddities... This weeks I received many email notices of sales days after the sales happened. Some notices arrived soon though.

Regards,
Adelaide


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XeniaII

« Reply #5 on: November 30, 2007, 17:53 »

#link

thats normal.. i received messages which where 7 days old... first a im happy.. yeah i have sold... but only old stuff.. i have right to fotolia germany that i dont want to reseive messages.. which are sooo old


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hatman12

« Reply #6 on: November 30, 2007, 20:41 »

#link

I have a file at FT showing a download. But no transaction is shown and no credits show up. Nonetheless it shows one download in the file list page.

I wrote to FT asking them to clarify. They sent an immediate respeonse asking for the 'transaction code'. I can't give them a transaction code because the transaction doesn't yet show - this of course is the problem.

I don't know whether to write to them again, because I suspect I am simply wasting my time.


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strikerx98

« Reply #7 on: November 30, 2007, 21:45 »

#link

I had my 1st real day with FT today. So far 4 photos accepted and 3 declined yet the photos are no longer there so I have no idea which ones they were. Is this normal for FT? 2 messages had no ref numbers and the one that did does't match any of my photos. I'm affraid I'll submit the same ones again since I hadn't documented my uploads yet.

thx,
Connie


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Kngkyle

« Reply #8 on: November 30, 2007, 21:51 »

#link

Quote from: strikerx98 on November 30, 2007, 21:45

On the files page, where you see the 4 accepted ones, scroll to the bottom right and click the "view deleted files".

Wink


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hatman12

« Reply #9 on: November 30, 2007, 22:21 »

#link

Connie, when you upload to Fotolia, you must make absolutely sure that your keywords are sorted into order of importance, with the seven most inportant words first.

FT provides a sorting box at upload stage where keywords can be placed in order.

If you don't do this you will achieve far fewer sales.


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nealspics

New Member

« Reply #10 on: December 02, 2007, 01:29 »

#link

Just uploaded 3 pics to FT and when I went to edit them my keywords were there. Clicked add to move them to the other box and they vanished. Tried twice. Same result. Anyone else have that problem?

Neal


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ancientimages

« Reply #11 on: December 02, 2007, 05:12 »

#link

I've had that problem several times. I just leave the site, come back in and try again. Usually it works on the second try. The keywords haven't really vanished. They just don't transfer over for some reason. (This doesn't happen frequently by the way)


« Last Edit: December 02, 2007, 05:14 by ancientimages »	Ignore \| Logged

epixx

« Reply #12 on: December 02, 2007, 07:40 »

#link

I always do a "Select All" and "Copy" before I click on that, so that I can paste them back in again if it happens, and it does sometimes.


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Peter

« Reply #13 on: December 02, 2007, 07:42 »

#link

the site is down all moringin again.... hope will be fixed soon.


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nealspics

New Member

« Reply #14 on: December 03, 2007, 00:14 »

#link

Thanks for the tips.
Works fine tonight and my keywords are back.
Neal


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