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All of the affilliates I have are less than 2 years old.  As far as I know, they expired after 5 years...

Why are they all red now?  I just saw them the other day, and they were all green.  Can you guys check your accounts? 

I just contacted support.  I'll let you know what I find out.  I really hope they didn't decide to take back what they said they'd give us.

affiliation is only 1 year. my affiliation partners expired after 1 year also. I thought it is 5 years, but aparently, it is 1 year

maybe it depends when your affiliates signed up on FT.

All of my affiliates are fine, including three that originated in early 2007.

I have received a response to my support ticket, that they will answer me soon - but to please wait.  Ok, I'll wait. 

I sent another email.  If this does not get worked out soon, I will be pulling all links I have to Fotolia.  No more refs from me.

Yes, me too.  Thankfully I at least have some of mine left.  The best affiliate is gone though   I guess they got there by mistake due to a major error.  I got this directly from Chad, the director of US operations.

There's no way to dispute this, even if I wanted to.  I trust that they are telling the truth, though.  It's a shame we didn't have an advanced warning that this was going to happen to our accounts, instead of us having to suddenly find out for ourselves.  That would have cleared up a lot of the stress and confusion.

I've experienced the same thing. I read this post, but didn't think to check. Only when I noticed my referral income was down about 50% did the penny drop! I've emailed support and hopefully they can restore mine as well.

The ones that have been erroneously expired are also all my earliest ones which only started appearing after I started my blog. So I won't be believing the they-were-assigned-to-you-by-mistake excuse.

I'll await their official response, but from the experiences reported here by AreaPhotography, it looks awfully suspicious.

They can't be serious! If this is a change in policy how can they let it first hit the streets via a support response? If this is an error, how can they let a representative say something so monumentally erroneous?

why are some people getting there accounts fixed and not me?

Ya...All I am getting is it is a bug!

Have'nt they stopped giving bonus for referred photographers?  Someone told me they signed up under me a couple weeks back and he's had sales already, but I have no new affilates.  From what I can tell they are only giving bonus on sales now.  Am I wrong?

Area posted as I was writing this.  Hm... pull my links?

I just got the same response to my support requests as Melking:


If that is true, Fotolia are not honoring their own contract for anyone who signs up now and refers photographers as they haven't updated the agreement their website - it still reads that they *do* pay for referred photographers.
On the assumption that the contract we've all signed says something to the effect that they can 'change the contract at any time without notice', then they've screwed us big time.
If it's in fact not true and what support have told me and Melking is erroneous, then Fotolia have support people giving out false information to their customers.

I'm looking forward to finding out which one it is. Breach of contract, screwing customers, or giving out False information.

Maybe it's a combination.