MicrostockGroup

I got paid today.  Hopefully everyone else that was waiting did too?

I normally request right after they pay out, but this time I am wondering if I should wait.  Don't want to be on the wrong side of their payout schedule again. 

If they would print a schedule (like istock) it would help a lot in deciding when to request...

Got paid today too, through MB, requested on the 12th - 8 days.  DT has not paid me yet (same day).

Lets look at this from thier perspective as a business, hundreds or thousands of payments could be requested in the database on any Thursday by the photographers, so we have a transaction with a status of 'requested', these would not even be looked at on the first day, and then overnight a function sets the status 'to be processed', Friday these requests are checked and the status is changed to 'processed', then they are sent to be authorised by the finance team and the status becomes 'authorised', after they are authorised the system will change the status to 'paid' and create a BACS file for bank transfers which will be uploaded to the bank, the bank queue the file and process the payments, other payment providers like PayPal are then processed, then last the checks will be printed and posted out.

This process in a normal business system could take several days due to the manual steps to avoid any mistakes and fraud and would give you a payment terms code to reflect this, this is usually Invoice after 30 days and payment within 30 days, a good deal would be a payment within 14 days, they are dealing with thousands of suppliers so expecting a payment in 4 days that includes a weekend is not realistic, so ten days is a good turnaround for any company with so many suppliers.

David  

Requested payout on the 17th. Still waiting...

Me too...

Requested on the 19th and arrived today. I think Tuesday is 'pay day' at FT.

Just got paid today on my request from Aug 17, so it took one week, which is normal for the past few months.

My recent payments...

Requested July 7, paid July 13
Requested July 18, paid July 22
Requested Aug 1, paid Aug 8
Requested Aug 17, paid Aug 24

Interesting.  Seems a lot of folks got paid or the 24th and 25th.  I have a request pending from the 21st.    Maybe there is a lag time?

If Gostwyck is right about Tuesday being payday (and I hope he is!), then perhaps those of us who are waiting may get paid on the 1st? 

Can you provide the specific link where this information is spelled out? Specifically I want to see where it says that payments are done a week or more after the request is made.

If you click on FAQ at the bottom of the page and then select payment requests and then select Paypal/moneybookers you get this - "Open a PayPal or Moneybookers account and receive your payment within 5 business days. It's fast, and because iStockphoto pays the transfer fee, there are no added charges. Visit www.PayPal.com or www.moneybookers.com to sign up for your free account. " 

If you select Artist Payment from the FAQ menu you get this - "Paypal, Moneybookers and Payoneer payments are processed on business days only. They are paid every week depending on when your payout request was made. Please see the schedule of cut off times and payment days here. "

"here" in the quote is a link to a calendar http://www.istockphoto.com/docs/PayoutSchedule_2009.pdf which shows the paypal cut off as 9am MST on Mondays with payment being made on that Mondays. If you scroll down to Aug it appears that I can submit a payment request on thurs. the 13th (before the cut off date of Aug 17th 9am) and be paid on the 17th. No where does it state that the payments are from requests made the week before.

Well I know how it works, everyone else I know knows how it works, it's still being spelt out to a few people in the forums who haven't got the info, the info is certainly out there, or how else would everyone else know ?

IS schedules do work, they're a great improvement on what went before. The problem is that some contributors seem completely unable to understand how the payout system works.