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Author Topic: Fotolia V.2  (Read 43710 times)

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« Reply #75 on: June 17, 2007, 09:48 »
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Last time I checked the site there was a page stating that they were upgrading the site, and that it was 36hours they were working on it.

They told that Fotolia would have been down for a weekend in order to upgrade to V2, so I think there's non problem, they asked for 48 hours to do the work, and they're doing it


« Reply #76 on: June 17, 2007, 09:59 »
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Last time I checked the site there was a page stating that they were upgrading the site, and that it was 36hours they were working on it.

They told that Fotolia would have been down for a weekend in order to upgrade to V2, so I think there's non problem, they asked for 48 hours to do the work, and they're doing it
Look at the dates. They started on the 13th and the message stating they would be up that afternoon was 2 days ago

Olga

« Reply #77 on: June 17, 2007, 15:11 »
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Down again here in OZ.  6.00am Monday morning and still Sunday for the rest of you.  To be fair, it makes sense for them to take it offline on a Sunday to try to iron out the bugs.

« Reply #78 on: June 17, 2007, 16:16 »
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I was able to upload ten images with their new Flash uploader last night(Saturday), which I actually prefer to the FTP. Unfortunately, the images that I uploaded were blank; I can only assume they will eventually show up.

« Reply #79 on: June 17, 2007, 16:42 »
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I wouldn't count on it. Uploaded the same set 3 times and got blanks. Last time, I got the images. Be careful of the $1 RF extended license

« Reply #80 on: June 17, 2007, 17:41 »
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I have tried now and I get that multilanguage page. I wonder if it means problems...

Regards,
Adelaide

« Reply #81 on: June 17, 2007, 20:38 »
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Up and running again down here in OZ.

I'm not expecting to see much happen this week, least of all any sales; I think after all this disruption it might take a month or two for confidence to return.

« Reply #82 on: June 17, 2007, 20:40 »
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Keywords are still missing on the most recent images, site a bit faster now, but not great. At least sales are starting to come through again...

« Reply #83 on: June 17, 2007, 20:48 »
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I have managed to log on, but like yesterday I can't convert my credits.  I have sent them an email.

Regards,
Adelaide

« Reply #84 on: June 17, 2007, 21:17 »
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Yep, keywords are missing on my recent uploads as well.  Think we should contact support or wait a while to see if they'll fix it eventually?


Keywords are still missing on the most recent images, site a bit faster now, but not great. At least sales are starting to come through again...

« Reply #85 on: June 17, 2007, 22:11 »
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I wouldn't bother with support for a week or two - they are bound to be swamped......

« Reply #86 on: June 17, 2007, 22:23 »
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finally managed to get in 3 days later. Dont think i will bother with anything at the moment and will wait until things stablise. its always like that when transfering data in IT

« Reply #87 on: June 17, 2007, 22:59 »
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I'm not not able to convert my credits because of a required form field (EIN) that is missing on the form and is preventing me to continue on to convert the credits to cash.

Anyone else experiencing this?  I left message with support! There forum isn't working at the moment.

« Reply #88 on: June 18, 2007, 09:09 »
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Despite the problems, just managed a sale on V2 !
« Last Edit: June 18, 2007, 09:10 by takestock »

« Reply #89 on: June 18, 2007, 09:56 »
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After this fiasco I can't see many serious buyers taking Fotolia seriously again.  FT obviously don't think very highly of either their contributers OR their buyers!  Well, maybe I'll visit them again after a year to see how things have shaped up.  Maybe some giant will bail them out and buy them for a bargain price :( .

« Reply #90 on: June 18, 2007, 13:03 »
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Well something must be wrong: not only will the site REMEMBER my log-in details; not only did it fire up first thing today, but I also got two sales at the higher prices.......

Hmmm.... this doesn't feel right; I mean this is Fotolia; it's not actually meant to work....

Looking at it seriously, FT have shown themselves to be a bit of a joke business; clearly underfunded, lack of cash, lack of resources and inability to service customers properly.  On the other hand they do seem to be able to sell my pictures, and every sale is to a customer in Europe, which does make them a bit different.

Fingers crossed I suppose......


« Reply #91 on: June 18, 2007, 13:31 »
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Is FTP working for anyone at the moment. Mine isn't and I can't see where else to upload?


« Reply #92 on: June 18, 2007, 13:33 »
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Sorry but.... where is the upload button???
I was an FTP user...

« Reply #93 on: June 18, 2007, 13:42 »
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I would hope when they stabilize their cash flow they will reactivate or debug convert credits.

From their blog they had a faulty server.

Four days of no sales but at least today was the second best day in June with a decent number of sales and all at the new prices.

I think uploads have been temporarily disabled flash/single file and FTP

« Reply #94 on: June 18, 2007, 17:32 »
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Something you might want to read.  Was posted by Chad Bridwell in another forum:


Hello Everyone,

As many of you know Fotolia V2 is finally online. It has been a rough and a very risky release for us. Oleg (our president) and many of our engineers did not sleep for 4 days. Things did not turn as we had planned and we have faced some serious issues to that still must be resolved. During the migration we had among other issues, a huge database server defect making it difficult to localize. A migration is not as easy as some might think it is not just a copy of data from one server to another, the entire Fotolia system has been changed. The errors have been extremely complicated to fix. There are still bugs, missing images, missing IPTC data, and search problems, but we will try to get everything fixed in the next few days. We decided also to stop uploads for a couple of days to solve all issues with speed and to have the site working for buyers. We plan to allow uploads soon and release new features specifically for photographers in the next few days.

 

In many ways what you currently see is the bare minimum of V2. We needed to get back online today for customers after 4 days of being offline. But we are far from done with V2 full functionality. Things will be deployed everyday.

It is interesting to note that even with the delays and many bugs Fotolia has had over 10,000 downloads today. We have also had an article in Techcrunch and many other news outlets about the release.

Please be patient and allow us to win back your trust. We hope this is just the beginning!

Chad Bridwell

Director of US Operations

Fotolia.com

« Reply #95 on: June 18, 2007, 21:00 »
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Geeezzzzz....  you guys are tough!  Just had a play on V2 and it rocked!  Maybe some of the load bearing servers are mirrors pointed south of the border! 

If you're making money from them...it can't be all that bad, can it?   Who cares how many images they say they have or how many they sell each day as long as some of them are yours!

All seems like steps in the right direction...   one small step for man... ;)

cheers,  JC

« Reply #96 on: June 18, 2007, 21:38 »
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Agree with you 100% JC

« Reply #97 on: June 19, 2007, 00:54 »
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Still missing metadata on some uploads that I haven't finished, but downloads look ok, and to me that's the main thing - keep the cash rolling. I'm hoping V2 ends up with a better search engine and that they eventually axe the ranking system for keywords - its a lot more work, and probably doesn't really improve search outcomes.

« Reply #98 on: June 19, 2007, 02:35 »
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I can't complain from FT either, they're my biggest seller. ALtough only +-30 pics of my 400+ pfolio sell on a daily basis.

I did request a payout the day before the server change...so I hope that didn't get lost in the mountain of work...:s

« Reply #99 on: June 19, 2007, 09:45 »
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Is it just me or have the sales really taken off since V2? maybe the change in the search criteria has meant the cream of the crop has risen to the top....at last I knew my day would come! LOL or maybe not!


 

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