MicrostockGroup

Wish I was getting image names in the emails. I either get a file # or var1. Site has been inaccessible to me this morning, so can't figure out which images are getting accepted.

Wow!!  I'm still signed up with FT, biding the time until they finally get their act together if that day ever comes.  However, posts like this one make me wonder whether I should stay with them at all! They just don't seem to get it, or at least their IT dep't has little or no solid support or supervision from above.  It seems like they're just being given a job to do and miniscule resources/guidance as to how to get it done.  A crying shame.

Wow.  That reminds me of an experience I had with customer support. 

Shortly before v2's release, I noticed that my credits weren't adding up right and sent an e-mail to customer support.  They responded by telling me they couldn't do anything about it and suggested that I send an e-mail Chad instead.  My first thought was "What the?  Why can't THEY forward my e-mail to Chad?  Isn't that what customer support is supposed to do?"  I didn't bother.  Looks like it wouldn't have made a bit of difference, since Chad now admits he has no control over the IT team.

So...who is in control at Fotolia?  Hamsters?