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May 25, 2012, 17:28

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MicrostockGroup » Forum » Top Tier - Big 4 » Fotolia.com » How to cancel / delete account?

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Topic: How to cancel / delete account?

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sweetgirll

« on: July 18, 2011, 15:37 »

#link

Hi,
I have very few files there.....I never understood the interface, I can only see I have something I have like 82 credits..What does that mean? So how do is the cancelling account process there?


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Anita Potter

« Reply #1 on: July 18, 2011, 15:46 »

#link

If you've got over 50 credits you need to request a payout for your amount before you cancel your account.

Go to My Credits
Then click on My Conversions
Then click on Convertible Credits

That's what I see on the US version of the site it may say something different on yours.

Get what's owed to you before you delete your account otherwise they keep it.


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sweetgirll

« Reply #2 on: July 18, 2011, 17:58 »

#link

Thanks, I found it..
Now I need to upload my Photo ID...
I thought I did it before...
oh well...


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microstockphoto.co.uk

« Reply #3 on: July 19, 2011, 01:07 »

#link

You're free to delete your account of course if you like, but...

things are changing so rapidly, and you may want to re-subscibe in the future
since it's usually very difficult to re-subscribe, you may consider just deleting pictures instead of deleting account


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jamirae

Premium Member

« Reply #4 on: October 02, 2011, 17:46 »

#link

sorry to dig up an old thread.. but this was the closest to what I was looking for so thought I'd just add my question here..

if I want to remove a bunch of images on fotolia do I have to do it one at a time? I tried selected all the images I wanted to remove but once I had them selected there was no option I could find that would allow me to do something (like delete) with the selected images. what's the point of being able to select multiple images if I can't do anything with the selected images?


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« Reply #5 on: October 02, 2011, 19:24 »

#link

Quote from: jamirae on October 02, 2011, 17:46

If you want to delete everything, ask support to do it for you. If you wish to leave some images, get a large pot of coffee and make a start on deleting each image individually.


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jamirae

Premium Member

« Reply #6 on: October 02, 2011, 19:43 »

#link

thanks.. that's what I was afraid of. I don't want to burn the bridge completely, just in case, so I guess I'll start deleting them one by one.


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stockmarketer

« Reply #7 on: October 02, 2011, 22:52 »

#link

I've been wondering about this as well.

If you go through and delete your images yourself, will those deletions carry over to the affiliate sites that sell your Fotolia portfolio? Or would you have to contact FT support to make sure they're removed from the other sites as well?


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