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Author Topic: Inaccurate Data showing at FT  (Read 3667 times)

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« on: October 03, 2018, 04:25 »
+2
I've been reviewing the raw data from FT as there has been a strange drop in sales volume / earnings that seemed to happen overnight. When I looked at the data at the time this seems to have happened, I noticed a massive spike in views. As in, from 80-100 a day to 600-800 a day. This started on the 24th Sept, the same day there was an increase to the minimum payment.

Now, on it's own this may seem nothing but, if ranking uses this variable.... i.e. the % of views that turn into sales. Lower % = Content must be poor = lower rank type of scenario, this would account for the sudden drop in rank a few people have mention on another thread. I've sent this query through to FT but it would be interesting to see if others have also seen a large spike in views at this time and whether their sales have dropped / increased or done nothing.

When I see this type of thing at a time we know they have been tinkering with the system gives concern as to whether an error has occurred.

Matt, if you could take a look into this if you see it. The daily views seem be going crazy. Over 800 a day now for me after being steady at 80-100


« Last Edit: October 03, 2018, 04:29 by HalfFull »


« Reply #1 on: October 03, 2018, 04:37 »
+1
I had to check this out, and same behaviour on my account, several hundre views a day, but sales are way down from a while back when I only had xx views.

« Reply #2 on: October 03, 2018, 04:42 »
0
I had to check this out, and same behaviour on my account, several hundre views a day, but sales are way down from a while back.

Interesting. The concern I have is the impact on rank.... if this does influence rank, which is more than possible, then it will push down sales volume even further. From my time as an analyst if I were asked to determine image/portfoilio quality I'd certainly look at the numbers of views an image/port was getting and how many sales resulted. Something has happened and it does feel like it's not as it should be.

Let's put it this way, each day my views go up more, my rank seems to drop further along with the number of sales I get!
« Last Edit: October 03, 2018, 04:44 by HalfFull »

« Reply #3 on: October 03, 2018, 08:27 »
+2
Same here, since they increased the minimum royalties my sale goes down...Also my FT rank... Very strange...
May be Matt will give us an answer !

« Reply #4 on: October 03, 2018, 08:34 »
0
Same here, since they increased the minimum royalties my sale goes down...Also my FT rank... Very strange...
May be Matt will give us an answer !

Hopefully he will. Glad it's not just me (sorry). Normally they're pretty fast at correcting problems etc so hopefully that will be the case this time. Just feels to be too much of a coincidence. If I hear anything back from support I'll let you know.... in fact, it may well be worth submitting something to just so they realise it isn't a one off case.

« Reply #5 on: October 03, 2018, 09:17 »
0
Same here, since they increased the minimum royalties my sale goes down...Also my FT rank... Very strange...
May be Matt will give us an answer !

Same here.
I wrote on the other thread they became my favorite agency, but I'm not so sure now!

« Reply #6 on: October 03, 2018, 09:21 »
+1
Same here, since they increased the minimum royalties my sale goes down...Also my FT rank... Very strange...
May be Matt will give us an answer !

Same here.
I wrote on the other thread they became my favorite agency, but I'm not so sure now!

I wouldn't let it cloud your judgement of them quite yet. There have been a couple of times that reporting has gone astray (quite a while ago now) and they've always corrected it quickly. I've no reason to feel they wouldn't do the same with this once they find out what's going on.

« Reply #7 on: October 03, 2018, 09:29 »
0
Humm same here  ???

Very odd



« Reply #8 on: October 03, 2018, 09:36 »
0
Humm same here  ???

Very odd

Yeah, very similar pattern here. Except mine has a max of 860+ now from what would normally be 100. So, similar % increase as you.

« Reply #9 on: October 03, 2018, 09:48 »
0
I do see a massive increase in views (more than factor 10), but no noticeable change in downloads.

AnS

« Reply #10 on: October 03, 2018, 09:55 »
0
Very similar pattern for me too, in the last 3 weeks views increased 4-5x. It shows a little bit in the downloads too taking in consideration the summer months, but other than that it does not, it is just average.

« Reply #11 on: October 03, 2018, 10:07 »
0
Matt said once that fotolia stat report include ft views only, if I remember well.
So it could be that from now also Adobe views has been added.
BTW I see great increase of views too

« Reply #12 on: October 03, 2018, 10:25 »
0
Matt said once that fotolia stat report include ft views only, if I remember well.
So it could be that from now also Adobe views has been added.
BTW I see great increase of views too

Could be, but, if that were the case I would expect to see it as a metric on the Adobe Insights but when I checked earlier it wasn't.
« Last Edit: October 03, 2018, 10:28 by HalfFull »

« Reply #13 on: October 03, 2018, 11:34 »
0
me too. :o

« Reply #14 on: October 03, 2018, 11:44 »
0
me too. :o

round of applause that man!!! 1000 views a day!!! Have you seen a drop in rank?

« Reply #15 on: October 03, 2018, 13:30 »
0
In the last three weeks I had a sudden drop of 80% in downloads. In last eight days 100% drop no downloads at all first time in my History with Fotolia/Adobe. If anyone from the agency is listening here, I would appreciate to have an explanation of this sudden change. This unusual sales drop prevents me of uploading new files on a regular, nearly daily basis. My rule: When I upload to stock agencies I expect that some of the images will sell. 

« Reply #16 on: October 03, 2018, 13:47 »
0
me too. :o

round of applause that man!!! 1000 views a day!!! Have you seen a drop in rank?
Yeb. ::)
ranking now 162
before 101

« Reply #17 on: October 03, 2018, 13:49 »
0
In the last three weeks I had a sudden drop of 80% in downloads. In last eight days 100% drop no downloads at all first time in my History with Fotolia/Adobe. If anyone from the agency is listening here, I would appreciate to have an explanation of this sudden change. This unusual sales drop prevents me of uploading new files on a regular, nearly daily basis. My rule: When I upload to stock agencies I expect that some of the images will sell.

Same boat. Just finished keyboarding a large batch of travel RF images today but I'm on the fence as to whether they'll go RF now or RM. If this isn't a bug that triggered this then it will have to result in a change in direction, which is no problem.... I have over 4 RM agencies to work with and I intended to do more for them this year anyway..... just sort of forces it along a little faster.

Mat is normally around but no sign of him at the moment.... maybe away somewhere but, it would be nice to hear something. Either here or the ticket I logged with FT about this.

« Reply #18 on: October 03, 2018, 13:52 »
0
me too. :o

round of applause that man!!! 1000 views a day!!! Have you seen a drop in rank?
Yeb. ::)
ranking now 162
before 101

Yeah... thought that may be the case  :(

« Reply #19 on: October 04, 2018, 01:41 »
0
me too. :o

round of applause that man!!! 1000 views a day!!! Have you seen a drop in rank?
Yeb. ::)
ranking now 162
before 101

Yeah... thought that may be the case  :(

My views are now up to 1000 a day.... and my rank/sales continue to drop. At this rate I'll be out of business by the end of the month!

« Reply #20 on: October 04, 2018, 02:21 »
0
Same here, 7x normal views but also an increase in sales (not 7x though!).

« Reply #21 on: October 04, 2018, 02:56 »
0
Same here, 7x normal views but also an increase in sales (not 7x though!).

Interesting. Before the 24th would you say you had a lot of sales/high rank or lower? I guess we can't all drop in rank etc. As some drop others have to take their place. Basically, there will be winners and losers out of this. It could be a deliberate change?!?

Either way, it would be good to hear back from AS/FT about this so decisions can be made.

« Reply #22 on: October 04, 2018, 09:05 »
0
I was just about to post the same thing. Unusual high number of views in the last 10 days.  Although, sales and ranking are as usual.

« Reply #23 on: October 04, 2018, 09:19 »
0
I noticed that from middle of September. My views were 2-3 times higher than usual and in October are 5-6 times higher. Sales are low as usual.

First I noticed that some of my new(er) images have many views and no sales at all, which is weird.

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« Reply #25 on: October 04, 2018, 10:24 »
+1
I am looking into this and will let you know when I find something out.

Thanks for bringing it to my attention,

Mat

Cheers Mat

« Reply #26 on: October 04, 2018, 13:11 »
0
me too. :o
mine is absolutely the same  :o

« Reply #27 on: October 05, 2018, 01:46 »
0
The number of views dropped a 190 today to 779 and my rank lifted a touch. Hopefully they get to the bottom of the mysterious spike in views.

« Reply #28 on: October 06, 2018, 11:06 »
0
My stats are following a normal pattern, views & sales increasing as they always do after the Summer lull. No unusual spike as others have seen.

fotorob

  • I am a professional stock photographer

« Reply #29 on: October 07, 2018, 05:13 »
0
My views increased about 400% as well, starting on September 9th...
Sales are regular, no anomalies there.

« Reply #30 on: October 08, 2018, 05:17 »
0
My views are back to "normal" levels since Saturday.

« Reply #31 on: October 08, 2018, 13:54 »
0
me too. :o

round of applause that man!!! 1000 views a day!!! Have you seen a drop in rank?
Yeb. ::)
ranking now 162
before 101

you are wave breakmedia?

« Reply #32 on: October 08, 2018, 13:57 »
0
same her...went from 300 view to 0....4 sales in october only..omething is totally wrong..i'm surprise to see the with 300 y ranking is so low in folio...

« Reply #33 on: November 18, 2018, 06:12 »
0
I am looking into this and will let you know when I find something out.

Thanks for bringing it to my attention,

Mat

Any news on this?

« Reply #34 on: November 18, 2018, 08:51 »
0
I am looking into this and will let you know when I find something out.

Thanks for bringing it to my attention,

Mat

Any news on this?

As expected, this was resolved quite quickly. About a week or so after reporting it. Rank and sales stabilised after that... coincidence ?!? who knows.


 

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