Increase in Credit Value at Fotolia?

madelaide

Premium Member

« Reply #225 on: February 18, 2010, 17:58 »

#link

I'm stubborn, and I sent them another site mail.


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warren0909

« Reply #226 on: February 18, 2010, 18:31 »

#link

Well dont understand why the thread was closed .... yeah people somtimes disagree but if you dont talk and thrash it out you dont get anywhere.

Guess thats it we will just have to get on with it and see if any news from Fotolia is forthcoming Undecided

Shame such a simple thing as an honest reply could not be given to the contributors who fotolia say they respect


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donding

« Reply #227 on: February 18, 2010, 18:49 »

#link

Quote from: madelaide on February 18, 2010, 17:58

I'm stubborn, and I sent them another site mail.

Let us know if they actually give you a straight answer


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madelaide

Premium Member

« Reply #228 on: February 18, 2010, 19:16 »

#link

Quote from: donding on February 18, 2010, 18:49

Quote from: madelaide on February 18, 2010, 17:58

I'm stubborn, and I sent them another site mail.

Let us know if they actually give you a straight answer

Don't bet they will. Grin


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Brandon Seidel

« Reply #229 on: February 18, 2010, 19:18 »

#link

I sent multiple emails. None got me anywhere. What I am upset about is that they just flat out don't care to discuss the issue. The thread getting closed without any Fotolia response tells me that once again.

It's the same old thing.

I wonder if the dying of the issue is really others just doing what they need to do to go exclusive with IS? It would be nice to hear from everyone again on this thread as to what they think.


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donding

« Reply #230 on: February 18, 2010, 19:19 »

#link

Now unless I'm stupid and correct me if I'm wrong, but doesn't this go against everything they said about nothing changing???

11-06-09 subscription XL .35 credits
12-23-09 subscription XL .35 credits
02-12-10 subscription XL .25 credits !!!!!

Do I see the writing on the wall or is there some other reason this would be less?


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« Reply #231 on: February 18, 2010, 20:11 »

#link

Quote from: donding on February 18, 2010, 19:19

You should definitely contact support and ask what's going on.

I just checked, and I've had (too) many XL & XXL sub sales recently (3 today so far), and they are all at the same, old price.


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donding

« Reply #232 on: February 18, 2010, 20:28 »

#link

Quote from: KB on February 18, 2010, 20:11

Quote from: donding on February 18, 2010, 19:19

You should definitely contact support and ask what's going on.

I just checked, and I've had (too) many XL & XXL sub sales recently (3 today so far), and they are all at the same, old price.

Are you in the US or some where else. I am going to contact support about it to find out what the excuse is. Did you get .35 credits for yours?

I just noticed I had a sale on 01-19-10 for a XS standard .18 credit
The ones that sold as that last year I would get .30 credit

This just doesn't make sense!!


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madelaide

Premium Member

« Reply #233 on: February 18, 2010, 20:29 »

#link

Quote from: donding on February 18, 2010, 19:19

Looks like a USA sale for me (mine are 32c non USA and 22c USA)


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donding

« Reply #234 on: February 18, 2010, 20:39 »

#link

How do you know if it's a US sale or not? I was just going back in history and 2008 XS standard was .33.....then the beginning of 2009 they drop it to .30....now they go for .18


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« Reply #235 on: February 18, 2010, 20:45 »

#link

Quote from: donding on February 18, 2010, 20:28

Quote from: KB on February 18, 2010, 20:11

Quote from: donding on February 18, 2010, 19:19

You should definitely contact support and ask what's going on.

I just checked, and I've had (too) many XL & XXL sub sales recently (3 today so far), and they are all at the same, old price.

I'm in the US. I get .37 credits for mine (but I'm recently Silver). All the XS sales I looked at (out of my last 100) were .31 credits, except for those before I turned Silver, when I got .28 credits. Last year I was getting .32 credits (at Bronze), but that was before the recent commission cut. Cry


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donding

« Reply #236 on: February 18, 2010, 20:53 »

#link

Quote from: KB on February 18, 2010, 20:45

Quote from: donding on February 18, 2010, 20:28

Quote from: KB on February 18, 2010, 20:11

Quote from: donding on February 18, 2010, 19:19

You should definitely contact support and ask what's going on.

I just checked, and I've had (too) many XL & XXL sub sales recently (3 today so far), and they are all at the same, old price.

I've been with them over two years and only received one payout of 54.00...I currently have 31.00 in there. Fotolia has always been my worst site. I'm at the lowest of the low level. I can really see the fall in prices since my level hasn't changed. I'll be old with grey hair by the time I get another pay out from them at this rate!


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madelaide

Premium Member

« Reply #237 on: February 18, 2010, 20:55 »

#link

Quote from: donding on February 18, 2010, 20:39

How do you know if it's a US sale or not? I was just going back in history and 2008 XS standard was .33.....then the beginning of 2009 they drop it to .30....now they go for .18

Go to My Credits. Some sales are marked "(withholdings included at 30%)".


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« Reply #238 on: February 18, 2010, 21:06 »

#link

Quote from: madelaide on February 18, 2010, 20:55

Quote from: donding on February 18, 2010, 20:39

How do you know if it's a US sale or not? I was just going back in history and 2008 XS standard was .33.....then the beginning of 2009 they drop it to .30....now they go for .18

Go to My Credits. Some sales are marked "(withholdings included at 30%)".

I didn't find any examples of sales like that (I looked through my last 400 or so). But I did find this one that others have mentioned:
Buyer's Wire transfer rejected (Photo Buy credit, 06-12-2009 09:51:51 am)

So it took them over seven months to figure out the buyer's wire transfer was rejected? Sheesh!


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donding

« Reply #239 on: February 18, 2010, 21:07 »

#link

Quote from: madelaide on February 18, 2010, 20:55

Quote from: donding on February 18, 2010, 20:39

How do you know if it's a US sale or not? I was just going back in history and 2008 XS standard was .33.....then the beginning of 2009 they drop it to .30....now they go for .18

Go to My Credits. Some sales are marked "(withholdings included at 30%)".

All the sales I've made in 2010 have that "withholdings included at 28%" So does that mean they were sales sold in the US?

Since Fotolia is such a terrible site for me and there has been no status change for me as far as a raise in credits, I'm going to go back to Jan 2008 and figure how much each type of sale has dropped and ask them for an answer. We'll see if they stick to their.."there have been no changes"

Do you remember the date when they made that mistake of posting the wrong credits? I want to make sure I got the dates right


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madelaide

Premium Member

« Reply #240 on: February 18, 2010, 21:20 »

#link

Quote from: donding on February 18, 2010, 21:07

All the sales I've made in 2010 have that "withholdings included at 28%" So does that mean they were sales sold in the US?

ALL sales? Maybe you are looking the "Withholding" tab, that only shows the sales in which they retain a % (30% in my case) - yes, those are USA sales because only sales in USA are taxable. If you go to "My Credits" tab, you will probably see the regular non-US sales too.


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donding

« Reply #241 on: February 18, 2010, 21:50 »

#link

Quote from: madelaide on February 18, 2010, 21:20

Quote from: donding on February 18, 2010, 21:07

All the sales I've made in 2010 have that "withholdings included at 28%" So does that mean they were sales sold in the US?

Thats where I went was to the My Credits tab. I finally filled out one of their tax forms...so I don't know why they still show that coming out of my sales.

Any way just some quick figuring..in Jan 08 I was getting .33 for 1 credit.
Starting in mid Mar 08 I was getting .30 for 1 credit
As of Jan 10 I am getting .18 for 1 credit

I've only made two EL sales off of there and the first was in April of 08...made $6.60
The 2nd was the 11th of Feb this year for a whooping $3.60

Then I noticed their Sub sales..all sizes... use to always be .30.
Then in Oct 09 the L Sub went for .35 and the same for the XL
Then the L Sub dropped to .30 but XL stayed at .35

Now the Sub L goes for .22.....XL for .25


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donding

« Reply #242 on: February 18, 2010, 22:09 »

#link

I just sent a message to customer service with this question

"Was just wondering what percent do we as the photographer make on a sale of our photo with a standard license. I don't understand the way credits work so please tell me what the percentage is."

I'm being nice about it until I get an answer out of them and then we'll see if it adds up. If I don't get an answer then I'll start bugging them and show them what I discovered going back through my sales history. They'll probably end up kicking me off there and I loss my whopping 31.00... Shocked


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Danicek

« Reply #243 on: February 19, 2010, 00:47 »

#link

My guess is this is just coincidence, but never had so many such low price sales in row there. The volume is nowhere near the SS and so rows like this make for a huge drop in earnings (yet my sample is obviously small).

Last 17 or so sales:
0.36 -- Subscription
0.36 -- Subscription
0.28 -- XS
0.36 -- Subscription
1.4
0.36 -- Subscription
0.31 -- Subscription
0.28 -- XS
0.84
0.28 -- XS
0.36 -- Subscription
0.31 -- Subscription
0.28 -- XS
0.36 -- Subscription
0.31 -- Subscription
0.31 -- Subscription
0.31 -- Subscription


« Last Edit: February 19, 2010, 09:31 by Danicek »	Ignore \| Logged

Lizard

« Reply #244 on: February 19, 2010, 06:47 »

#link

Quote from: madelaide on February 18, 2010, 21:20

Quote from: donding on February 18, 2010, 21:07

All the sales I've made in 2010 have that "withholdings included at 28%" So does that mean they were sales sold in the US?

Nope , it happened to me , if you don't sent them that W-8 BEN Form ( if you are in the country that hasn't signed a tax treaty with the U.S like in my case) they are withholding tax on every file sold, it was 28% in my case , when I sent them that online form they started to withhold only on US sales i assume and its 30% now


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madelaide

Premium Member

« Reply #245 on: February 19, 2010, 09:18 »

#link

Well, ok then. I've sent the form and they only collect 30% of USA sales.

But then what are the 35c subs in donding's sales?


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donding

« Reply #246 on: February 19, 2010, 11:54 »

#link

They responded very quickly. Here's their response:

Question    Was just wondering what percent do we as the photographer make on a sale of our photo with a standard license. I don't understand the way credits work so please tell me what the percentage is.
Answers:
Fotolia :    Dear ,

Thank you for your e-mail. You can find all this information by visiting http://www.fotolia.com/Info/Contributors

Kind regards,

Fotolia Team U.S
718-577-1321
Royalty-free Images Starting at $1: www.fotolia.com

Follow us on Twitter:twitter.com/FotoliaUSA
Join our Facebook Fan Page: www.facebook.com/Fotolia    02-19-2010 04:18 pm

Now when you go to the page that they say contains the information it says the royalties "Most royalties are between 25% and 65%" Of course I'd be at 25% because I still a white rank.

Now .18 cents for a XS standard is not .25%, but is 18% if 1 credit is still a dollar. Funny thing is I made a XS standard sale today and 1 credit was .25 cents. I think they noticed their screw up. I'm going to point the .18 cent sales to them...Even the EL license sold for 20 credits for 3.60 which translate into .18 cents.

Gotta put alot of thought into this letter to them so it is in plan
English so they have to give me a straight answer...hopefully!!


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Danicek

« Reply #247 on: February 19, 2010, 12:01 »

#link

^^ Are you accounting for the tax witholding? The % they promise are before tax witholding.


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massman

« Reply #248 on: February 19, 2010, 12:33 »

#link

Old credits?


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donding

« Reply #249 on: February 19, 2010, 12:39 »

#link

Quote from: Danicek on February 19, 2010, 12:01

^^ Are you accounting for the tax witholding? The % they promise are before tax witholding.

I filled out the withholding tax thingy on Feb 7, it wasn't validated until Feb 16. I hope they refund the withholding's. That .18 cents is minus the 28%. We'll see what happens where that is concerned. I had already sent the letter to administration before I read this.

The web page you gave me to look at for the percentage we get for sales shows 25% for a white ranting. That doesn't make sense.

I had a sale on 1-19-10 for a XS standard = 1 credit for .18 cents.

I had another sale on 1-29-10 for a XL standard = 8 credits for $1.44..that still equals .18 cents a credit.

I had another sale on 2-11-10 for a EL license = 20 credits for 3.60...again that equals .18 cents a credit.

That is 18% not 25%.

There was also a sale on 12-23-09 for a Sub XL for .35 cents.
Then a sale for another Sub XL on 2-12-10 for .25 cents....That's a 10 cent drop.

You said that nothing had changed at the contributors end after the recent mix up with the buyers credits increased from $1.00 to $1.20. Why in the world would our percentages go down rather than stay the same or increase???

We'll see what they say. I am so sick of these people!!


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