MicrostockGroup

Agency Based Discussion => Adobe Stock => Topic started by: dragonblade on May 15, 2018, 09:24

Title: Is the Adobe Stock site down?
Post by: dragonblade on May 15, 2018, 09:24
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."
Title: Re: Is the Adobe Stock site down?
Post by: photorobot on May 15, 2018, 09:32
Same here.
(BTW they sent me email about new download just 25 minutes ago.)
Title: Re: Is the Adobe Stock site down?
Post by: Stockmaan on May 15, 2018, 09:50
Today extra low downloads, now site down here too. 503 error
Title: Re: Is the Adobe Stock site down?
Post by: MatHayward on May 15, 2018, 09:53
Quote from: dragonblade on May 15, 2018, 09:24
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."

My apologies for any inconvenience this may cause. The contributor portal is temporarily offline and should be back up and running soon. I appreciate your patience.

-Mat Hayward
Title: Re: Is the Adobe Stock site down?
Post by: Stockmaan on May 15, 2018, 09:56
Quote from: MatHayward on May 15, 2018, 09:53
Quote from: dragonblade on May 15, 2018, 09:24
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."

My apologies for any inconvenience this may cause. The contributor portal is temporarily offline and should be back up and running soon. I appreciate your patience.

-Mat Hayward

Thanks Mat for ultrasonic fast reply :)
Title: Re: Is the Adobe Stock site down?
Post by: dragonblade on May 15, 2018, 10:06
Thanks for the reply, Matt. By the way, when I'm uploading to Adobe Stock, I'm still experiencing those technical issues where some of my images will not make it through the portal. I'd say roughly half of the images I try and upload don't make it through. Trying multiple times and on different days doesn't seem to make a difference. It's hard to build up a decent sized portfolio on Adobe Stock when so many images cannot be submitted.
Title: Re: Is the Adobe Stock site down?
Post by: MatHayward on May 15, 2018, 10:19
Quote from: dragonblade on May 15, 2018, 10:06
Thanks for the reply, Matt. By the way, when I'm uploading to Adobe Stock, I'm still experiencing those technical issues where some of my images will not make it through the portal. I'd say roughly half of the images I try and upload don't make it through. Trying multiple times and on different days doesn't seem to make a difference. It's hard to build up a decent sized portfolio on Adobe Stock when so many images cannot be submitted.

Are you using ftp or the contributor portal drag and drop?
Title: Re: Is the Adobe Stock site down?
Post by: MatHayward on May 15, 2018, 10:47
Quote from: MatHayward on May 15, 2018, 09:53
Quote from: dragonblade on May 15, 2018, 09:24
Just wondering if the Adobe Stock website is currently down? Ive been trying multiple times but I cannot access it. A message comes up saying: "503 Service Unavailable -No server is available to handle this request."

My apologies for any inconvenience this may cause. The contributor portal is temporarily offline and should be back up and running soon. I appreciate your patience.

-Mat Hayward

We are back up and running. Thank you for your patience!

-Mat
Title: Re: Is the Adobe Stock site down?
Post by: Stockmaan on May 15, 2018, 10:49
Great!
Title: Re: Is the Adobe Stock site down?
Post by: dragonblade on May 15, 2018, 10:51
Quote from: MatHayward on May 15, 2018, 10:19
Are you using ftp or the contributor portal drag and drop?

Ive tried both options with the same results. No matter what I do, certain images cannot be submitted (despite them meeting all the technical requirements.)
Title: Re: Is the Adobe Stock site down?
Post by: MatHayward on May 15, 2018, 13:08
Quote from: dragonblade on May 15, 2018, 10:51
Quote from: MatHayward on May 15, 2018, 10:19
Are you using ftp or the contributor portal drag and drop?

Ive tried both options with the same results. No matter what I do, certain images cannot be submitted (despite them meeting all the technical requirements.)

Please send a ticket to support via the portal and I'll take a look.

-Mat