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Topic: Issue with IPTC data  

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azurelaroux


Dreamstime Gauge
« on: December 31, 2010, 09:08 »

The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.


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luissantos84

Dreamstime GaugeiStock Gauge
« Reply #1 on: December 31, 2010, 09:44 »

The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.

It´s working for me, I had that problem once but I noticed seconds later that I had lost internet connection Tongue


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gostwyck

Dreamstime GaugeiStock Gauge
« Reply #2 on: December 31, 2010, 09:52 »

The issue is that my keywords are listed (IPTC) in the box but when I click "Add", nothing happens. Is this an issue only for me or are others having the same problem? Even if I delete all the keywords and then paste/type them in the "Add" button still does not function.

There's sometimes a bit of a delay whilst FT's system 'catches up'. When it happens just click Back to the My Uploads page, leave it a few seconds and then try again (preferably with a different file this time).

Just make sure that you leave it a good few seconds after you've clicked a new file to Edit before you hit the Add button to transfer the keywords. The indicator bar (going  to fully green) at the bottom of the page is a useful tool for ensuring that the system is ready for editing to begin.


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azurelaroux


Dreamstime Gauge
« Reply #3 on: December 31, 2010, 09:56 »

I uploaded yesterday, discovered the problem, left it and tried again this morning. I just deleted the pending files. It's not worth this amount of hassle for the $14 a year I get from them.


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