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May 25, 2012, 18:23

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Topic: Missing photos in portfolio

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panicAttack

« on: January 13, 2012, 06:58 »

#link

Greetings and sorry for my English.

I'm new on Fotolia and have 9 images accepted there, but when I open my portfolio I can see only 5 of them.

It's like that for more then several days so I don't know is it normal or I should do something about it?

Thanks in advance


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heywoody

« Reply #1 on: January 13, 2012, 07:58 »

#link

They usually turn up in the portfolio pretty much immediately - is it possible you have an adult content filter in place and some images hidden as a result (expand options on the left of the screen to check)


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panicAttack

« Reply #2 on: January 13, 2012, 16:41 »

#link

Thanks for your reply

I do not have any filter on and my photos does not even have people in them...

When I check my dashboard it says 9 files accepted, but when I click on "See my portfolio" only 5 of them are there.

I also tried to log out and see my portfolio but only 5 photos are there.

Embarrassed


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MatHayward

« Reply #3 on: January 13, 2012, 16:47 »

#link

Shoot support an email. The files will probably appear at some point but I'm pretty sure they can do a refresh for your portfolio to expedite the process.

Good luck,

Mat


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panicAttack

« Reply #4 on: January 13, 2012, 16:59 »

#link

I did that now

Thank you both for answers, didn't want to send anything before I was sure images usually do not take more then few days before they appear in porfolio


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Site	Earnings Rating
Top Tier - Big 4
Shutterstock	100
iStock	66.7
Fotolia	34.9
Dreamstime	26.7

Middle Tier
DepositPhotos	21.6
123RF	16.3
Canstockphoto	11.2
Bigstockphoto	9.5
Veer	8.7

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FeaturePics	1.4
MostPhotos	1.3
ScanStockPhoto	1.1
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AllYouCanStock	0.1
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