MicrostockGroup
Agency Based Discussion => Adobe Stock => Topic started by: fieldsphotos on May 09, 2017, 09:19
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Got this today:
Dear contributor,
We'd like to inform you that we added credits to your account today after discovering a technical issue that made it necessary to make a positive adjustment to your account. The underlying issue was limited in nature and has been fully resolved.
We take our commitments to our contributors very seriously. We sincerely apologize, appreciate your partnership, and look forward to seeing new content contributions from you. If you have any questions, please don’t hesitate to contact our Support team.
Anyone else, or was it just my account? I have zero idea how much was involved since I don't check my balances that often.
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Yes, I just got the email. I'm not sure how much that means? At least it isn't an email from DT saying there has been a refund on your image ...
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+29 credits in my case
Sent from my iPhone using Tapatalk
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No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.
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+29 credits in my case
Sent from my iPhone using Tapatalk
Does it say somewhere in your account?
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No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.
Nothing for me....YET I hope
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
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No, I just got one too. Unfortunately, I dont know what my balance was, so dont know how much was adjusted. Havent been able to find anything where it says.
Nothing for me....YET I hope
x2
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I do not see any difference for the moment.
Probably they gave me $0.00001 more
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
Thanks, found it. Less than a dollar for me, but at least it is to the positive and not a clawback. I'll take it!
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$19 for me. That is nice.
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Got the same e-mail and checked the "My credits" part, it's almost 10 credits for me, which is nice. I'm not sure when this technical issue occured, but my sales last week were less than usual, so it might be because of this missing credits. Whatever, nice message and apology from them, I'm glad. :)
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$19 for me. That is nice.
Congrats, here +8, happy too
:)
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
Thanks! I got $23 and change.
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positive adjustment here too. Thanks, Fotolia..!
Seems to me like FT are really working hard - in several respects - to take SS's place at the top table.
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+29 credits in my case
Sent from my iPhone using Tapatalk
Does it say somewhere in your account?
It showed in the balance, but nothing in sales or statistics
Sent from my iPhone using Tapatalk
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+$5 here
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I got the mail but no credit were added :(
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I got the mail but no credit were added :(
Did you check the menu at the left? In the "MY CREDITS" part you can see all of your sales and transactions. It shows the date and says "Positive adjustment" and the credit added too.
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53$, nice!
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+5 Yay!
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Cheers! +23.
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Does it mean somebody caught them cheating on contributors and they have to confess that it happened?
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Got this today:
Dear contributor,
We'd like to inform you that we added credits to your account today after discovering a technical issue that made it necessary to make a positive adjustment to your account. The underlying issue was limited in nature and has been fully resolved.
We take our commitments to our contributors very seriously. We sincerely apologize, appreciate your partnership, and look forward to seeing new content contributions from you. If you have any questions, please don’t hesitate to contact our Support team.
Anyone else, or was it just my account? I have zero idea how much was involved since I don't check my balances that often.
I log in almost every day and couldn't really see what the difference was. Figured they'd charged me too many for something. idk.
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I got the mail but no credit were added :(
Did you check the menu at the left? In the "MY CREDITS" part you can see all of your sales and transactions. It shows the date and says "Positive adjustment" and the credit added too.
Oh, lol. +.28
It all helps I guess.
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I got the mail but no credit were added :(
Same here ???
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About $50 out of nowhere, here.
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$6.50 for me.
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
Thanks! I got $23 and change.
I just got change :-D
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I got the mail but no credit were added :(
Same here ???
same here too
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$37.15 for me
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Received email but nothing yet, even though they stated '...we added credits to your account today'.
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At least it was a positive adjustment... 1.75 here.
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i also got that positive email and about 4.50 or something more credits
i get those 0.18 credits often (even I am at 0.29 minimal) so maybe is something about that
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25 for me.
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$3.09 for me. Still no idea why, but I like that more than the usual negative adjustments at another site.
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$4.31 here
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$8.98 can't complain :-)
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Received email but nothing yet, even though they stated '...we added credits to your account today'.
Happened to me but it has turned up today.... $49.
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Found it going through the credits list. It's a very nice surprise.
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
Thanks. I never would've found it otherwise.
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Exciting news: +15.03 ;D
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Same here, +14 credits
;D
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Same here, +14 credits
;D
Where to check it?
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Where to check it?
Don't see it anywhere in reports. But I had zero credits as long as I withdraw my payout lately. So it was simple to check out in my case.
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Does it say somewhere in your account?
Check "My Credits".
An extra video sale for me.
Thank you, I did not look there.
So I get $ 2.07 more.
But what means Expiration 05-09-2018?
(They will take back the money at this date? ;D )
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I check my account a couple times a week and saw the email just after I checked so I knew it was <$1 Still, rather be on the + side, though I was hoping for more!