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May 25, 2012, 21:13

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Topic: This is odd...

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KonaHawaii

« on: March 09, 2008, 09:55 »

#link

I went into my fotolia account to start uploading, keywording, etc, and I got this:

"There is no match for this username and password"

So I did the e-mail remind me thing, and it sent me a new name and password. Upon putting it in, it gives me the above "No Match for this username..." rejection.

This is strange -- it obviously acknowledges my account through the e-mail when I request a password, but it does not work logging in?

Anyone ever had this problem? I can't see any reason they would have shut down my account that I'm aware of.


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Pixart

« Reply #1 on: March 09, 2008, 10:29 »

#link

When I click your portfolio link it goes nowhere. Do you know if that link was working correctly before? They didn't delete your whole portfolio did they? I wonder what's up??? I hope for your sake it's just a temporary glitch and not something more serious.

On another note, I received a blank e-mail from Fotolia this morning with something like "#subject" in the subject line. Maybe they are having some kind of problems.


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Vonkara

« Reply #2 on: March 09, 2008, 10:33 »

#link

His Fotolia link doesn't have the good code. It have to be your Fotolia ID and not the username. But for your log-in, it seem to be an awful error?


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KonaHawaii

« Reply #3 on: March 09, 2008, 10:59 »

#link

I deleted a lot of my images to reupload and such. Gonna do my 300 images in batches. The ONLY possible thing I think could have happened is when I deleted my last active image (last one of 7!) it disabled my account or something. I don't know fotolia, so anything is possible I suppose.


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HughStoneIan

« Reply #4 on: March 09, 2008, 11:02 »

#link

Quote from: Leo Blanchette on March 09, 2008, 10:59

I don't know fotolia, so anything is possible I suppose.

You don't know Fotolia? Well, this is the Fotolia we've all come to know and love. Welcome! Wink

(PS- that was total sarcasm)


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KonaHawaii

« Reply #5 on: March 09, 2008, 11:21 »

#link

Hehe. Well, I've e-mailed support. I just wanted to get an early opinion (cuz I'm of the microwave oven/push button nintendo generation) to solve the problem quicker. Cheesy

Hopefully I can get to keywording soon!

Leo


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le_cyclope

Premium Member

« Reply #6 on: March 09, 2008, 11:31 »

#link

Sorry to jump in this thread but do you guys can log in on Fotolia today?

Site seems to be down (from here!) since last night.

May be that all these erratics are related?

Claude


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jsnover

« Reply #7 on: March 09, 2008, 12:00 »

#link

I just visited the site (US version) and not only is it up, but I was still logged in (which you aren't if they've taken the server down or upgraded or...)


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sharply_done

« Reply #8 on: March 09, 2008, 12:05 »

#link

No probs here either.


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le_cyclope

Premium Member

« Reply #9 on: March 09, 2008, 12:13 »

#link

Thaks...

I guess the problem is on my side. Arrrgh I hate those kind of problems! Huh

Claude


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Waldo4

« Reply #10 on: March 09, 2008, 12:45 »

#link

Flickr runs into problems like this a lot, their explanation is that it has to do with the structure of the internet and not anything on their side. As you progress higher up in the internet superhighway of information, you come to I believe 7 primary nodes at the highest point. Occasionally there can be problems communicating between the nodes, hence sites on the node that your IP is on work fine, while others on that are on another can work erratically or be very slow. I never had this happen with Fotolia, but at times Flickr grinds to a halt because of it (I'm on the Eastern US node and Flickr resides on the Western US one), but their traffic has to be top 10 overall, probably close to top 5.

I get the exact same error that you are experiencing whenever I do not have cookies enabled at Fotolia, either that may be your problem or it may be having a hard time reading your cookies.


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le_cyclope

Premium Member

« Reply #11 on: March 09, 2008, 14:02 »

#link

Hey, Thanx Waldo, you were right on.
I deleted my cookies and everything is back to normal!

So back to the initial topic Wink

Claude


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Phil

« Reply #12 on: March 09, 2008, 17:26 »

#link

I have the same problem haven't been able to login for 3 days. I thought it was because I changed name last week. I am still waiting to hear back from them...

edit:managed to reset my password and get in


« Last Edit: March 09, 2008, 22:42 by clearviewstock »	Ignore \| Logged

KonaHawaii

« Reply #13 on: March 09, 2008, 17:51 »

#link

Thats good to know...it might be that simple!

BTW -- is it true that Fotolia only takes 1mb SVG vectors, as opposed to the rather standard EPS under 7mb?


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