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May 26, 2012, 01:44

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Topic: Why are sales disappearing ?

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leszek

« on: February 27, 2008, 22:00 »

#link

I am not talking about sales in general, but specifically about recorded sales.
Recently I had one case on 123RF and one on SS: a sale was listed for an image - and couple of hours later it disappeared from the list, with the sales total figure going back. Anyone can shed some light on this ? Some server/cache refreshing issues with my comp (at least with SS, where the numbers went back up) ?

But on 123RF the sale just disappeared, which I can't explain.


« Last Edit: February 27, 2008, 22:10 by leszek »	Ignore \| Logged

Pixart

« Reply #1 on: February 27, 2008, 22:40 »

#link

Funny you mention this because on Tuesday morning I woke up to one $1 sale on StockXpert and an hour later it was gone. An hour after that I had one $.50 sale.

Not that I'm obsessed with checking stats or anything Wink


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sharply_done

« Reply #2 on: February 27, 2008, 22:59 »

#link

I've noticed this, too.


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leszek

« Reply #3 on: February 28, 2008, 17:19 »

#link

On SS - I think it may have something to do with time zones. When I move into the next day - SS site is still "yesterday". So "Today" and "Yesterday" may get mixed up when I click on a "Sold by Month" button. At least this is my conclusion - observing which image sold last on the previous day and which disappeared from "Today" listing.


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MicrostockExp

« Reply #4 on: February 28, 2008, 18:58 »

#link

It happened to me twice already at 123RF, the customer changed his mind and canceled the download Angry


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le_cyclope

Premium Member

« Reply #5 on: February 28, 2008, 19:08 »

#link

Quote from: ldambies on February 28, 2008, 18:58

It happened to me twice already at 123RF, the customer changed his mind and canceled the download Angry

And I'm sure that the customer 'uploaded' back the photo for a refund...
Undecided

Claude


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dbvirago

« Reply #6 on: February 28, 2008, 19:13 »

#link

I had the opposite happen. 2 weeks ago, $2 showed up in my BigStock account. Support couldn't find the problem but the site showed no corresponding sale. I did have a $2 sale at about the same time - but not 2 of them.

Oh well, not a bad problem to have.


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Pixart

« Reply #7 on: February 28, 2008, 20:13 »

#link

Quote from: ldambies on February 28, 2008, 18:58

It happened to me twice already at 123RF, the customer changed his mind and canceled the download Angry

Happened to me on 123 for the first time today. Hmmmm.....?


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Karimala

« Reply #8 on: February 29, 2008, 02:45 »

#link

I had it happen at 123RF in late January. I sold three ELs in one day and earned $99, much to my pleasant surprise, and then a few days later, they all disappeared. Support couldn't find any record of any sales. Angry


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