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How to reach Getty with an urgent question?

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MarcvsTvllivs:
Does anybody know how to actually get a response to something from Getty? They never respond to inquiries through their ticket system, that's for sure.

The background is that I want to use one of my Getty exclusive images for a fine art publication and while the exhibition part of it appears to clearly exempt from the exclusivity, the publication part of doesn't... but of course I can't let the curator/publisher wait for months.

ShadySue:
The only thing you can't do is sell you images elsewhere as RF or  allow them to be freely downloaded.  Otherwise, they're your images.

namussi:
Shady Sue is right.

The publication must pay for and download the image from Getty/iStock.

ShadySue:

--- Quote from: namussi on May 14, 2018, 02:20 ---Shady Sue is right.

The publication must pay for and download the image from Getty/iStock.

--- End quote ---

No, they don't.

namussi:

--- Quote from: ShadySue on May 14, 2018, 03:12 ---
--- Quote from: namussi on May 14, 2018, 02:20 ---Shady Sue is right.

The publication must pay for and download the image from Getty/iStock.

--- End quote ---

No, they don't.

--- End quote ---

Apologies, that's only the case for exclusives.

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