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Microstock Photography Forum - General => General Stock Discussion => Topic started by: Ink on January 08, 2019, 15:35

Title: Adobe Stock graphs not working
Post by: Ink on January 08, 2019, 15:35
Hi all.
I have noticed that the stats graph is not working properly. Its not updating since Dec 31st. and no blue bars at all.
Anyone else having the same issues?
Thanks
Title: Re: Adobe Stock graphs not working
Post by: marthamarks on January 08, 2019, 16:09
Yep. It's a huge mess.

I wrote an extensive comment on this a couple of nights ago, right before the spam attack began. It's been buried by now, but here's the thread:

http://www.microstockgroup.com/fotolia-com/12-week-trend-graph/msg524823/?topicseen#new (http://www.microstockgroup.com/fotolia-com/12-week-trend-graph/msg524823/?topicseen#new)

Maybe Mat will parachute in and offer us some cause for optimism.  :)


Title: Re: Adobe Stock graphs not working
Post by: Ink on January 08, 2019, 16:38
Thanks, must have missed your post because of the spam attack.
Glad its not just me missing the stats
Title: Re: Adobe Stock graphs not working
Post by: HalfFull on January 08, 2019, 16:44
Yeah, not working for me as well... looks a bit of a mess at the moment.
Title: Re: Adobe Stock graphs not working
Post by: MatHayward on January 08, 2019, 19:25
Hi all.
I have noticed that the stats graph is not working properly. Its not updating since Dec 31st. and no blue bars at all.
Anyone else having the same issues?
Thanks

This is a known issue that started on January 1. It is expected to be resolved within this week. Your commissions are still being applied to your account in real time, it's a display bug within the statistics. We are sorry for the inconvenience and appreciate your patience.

-Mat
Title: Re: Adobe Stock graphs not working
Post by: Minsc on January 09, 2019, 21:09
The activity graph doesn't work, but the downloads and earnings graph works fine.
Title: Re: Adobe Stock graphs not working
Post by: marthamarks on January 10, 2019, 00:19
YAY!!! The activity graph is back to normal on the contributor dashboard. Very nice to see it again.