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Author Topic: Videoblocks/Storyblocks Refunding clips sales immediately after sale  (Read 1195 times)

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« on: October 10, 2017, 18:39 »
+4
I just had two 4k sales on videoblocks/storyblocks and the clips were refunded immediately. How is this possible? I'm assuming the person is just buying the clips and getting their money back while keeping the digital downloads. Why are they allowing this crap to happen? So basically we can download content, any content we want and then ask for a refund. Great stuff Video Blocks!


« Reply #1 on: October 10, 2017, 20:17 »
+1
happened to me
they claim the transaction was from stolen credit card

« Reply #2 on: October 10, 2017, 21:21 »
+3
Had the same thing happen several times. Seems to me they need a better system for authorising accounts if they've just signed up. Pretty obvious that its deliberate fraud to access our content.

« Reply #3 on: October 10, 2017, 21:56 »
+3
same here - one after another.
i guess, it's going to be available at pirate sites later this evening, if not already :) :)

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« Reply #4 on: October 10, 2017, 23:11 »
0
Not much they can do about it a charge-back is initiated. And any kind of verification would just go on whether the card is valid and active... which it would need to be for them to make the purchase in the first place.

« Reply #5 on: October 11, 2017, 02:48 »
+1
Yes, this happens, and it's one of the main reasons they delay the sales reports 3 days at Pond5.

This can be done in any online store. Well, actually, in any store. Just like shoplifting and pickpocketing it happens all the time, but of course it sucks when it happens to you...
« Last Edit: October 11, 2017, 02:55 by increasingdifficulty »

« Reply #6 on: October 11, 2017, 05:23 »
+1
It happened to me for the first time today.
I don't think it can be a problem of stolen credit cards.
Who is going to be interested in downloading with a stolen credit card some clips or photos?
If we were speaking of goods like telephones or something precious I can understand it but with clips I cannot.

« Reply #7 on: October 11, 2017, 05:55 »
0
It happened to me for the first time today.
I don't think it can be a problem of stolen credit cards.
Who is going to be interested in downloading with a stolen credit card some clips or photos?
If we were speaking of goods like telephones or something precious I can understand it but with clips I cannot.

Well, there are many kinds of thieves. Since you can find stolen images, clips, music, software in the millions it isn't very hard to believe that they would use stolen credit cards (numbers, not the actual cards) to download clips for either pirate sites, or to sell themselves.

The risk is near 0 to get caught for this crime, and we've all seen that nothing really happens when thieves sell our assets. The account gets shut down. They start a new one. That's it.

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« Reply #8 on: October 11, 2017, 16:21 »
0
One after another so far this month!

« Reply #9 on: October 11, 2017, 21:06 »
+1
It can be also bought using card which is absolutelly o.k., than, ask for refund, saying "i'm good kid, i deleted the file from hard drive, and deleted from deleted files, and i'm not going to recover these deleted-deleted files from my hard drive using some file-saving software" - and they got their refound.
 and after that, put all the content online at pirate sites.
 *i have books at amazon kindle store. i remember when i published one - when it went online, i had one (and only one) purchase instantly, and refund after that.  i had no purchases for that specific book for another two weeks i guess, but second (actually less than one) day after publishing - when i typed "myname/mybookname/torrent" - i had it listed at few pirate sites.
 **i even wrote comment where it was possible - steal this book, it's great one - i know it's great -because i'm an author :) :) :)

« Reply #10 on: October 12, 2017, 01:49 »
+1
**i even wrote comment where it was possible - steal this book, it's great one - i know it's great -because i'm an author :) :) :)

 ;D Best thing you can do at that point!

« Reply #11 on: October 12, 2017, 04:29 »
0
At this point, considering that many of us experienced this occurrence,  would be nice to have a public point of view from Videoblocks/Storyblocks.
It seems like other sites don't experience the same situation as frequently as VB/SB

« Reply #12 on: October 12, 2017, 05:22 »
+1
Ok so it was a stolen card and by the looks of it hundreds? (5 of mine) were downloaded. SB doing their best to stop this happening.

Anyway; why would someone do this? Must be to re-sell based on the subject matter and variety of mine.

I think we should all try and find the stolen videos. You can reverse search a video using a thumbnail and google or the other methods.

« Reply #13 on: October 16, 2017, 05:36 »
0
this happened to me with 1 4k video ($200) about a week ago.

« Reply #14 on: October 16, 2017, 06:08 »
0
Ok so it was a stolen card and by the looks of it hundreds? (5 of mine) were downloaded. SB doing their best to stop this happening.

Anyway; why would someone do this? Must be to re-sell based on the subject matter and variety of mine.

I think we should all try and find the stolen videos. You can reverse search a video using a thumbnail and google or the other methods.

What are the other methods?


 

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