MicrostockGroup
Agency Based Discussion => Cutcaster => Topic started by: IF on June 16, 2010, 12:01
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Hi John or anybody else yho can help me with this problem: I need to delete some images from my account, however when I click on delete button I get message 'Done' but nothing happens. No image was deleted. Is there any delay before updating database or something like this?
Thanks.
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You have to email John and he will delete them for you. There is no way for the user to do it. I don't know why they have a delete button that doesn't work. Maybe plans for the future.
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You have to email John and he will delete them for you. There is no way for the user to do it. I don't know why they have a delete button that doesn't work. Maybe plans for the future.
thank you. Where can I find his e-mail?
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Click on "contact" at the bottom of the page ... BUT
try logging out and back in before contacting john. I deleted some images using the delete button and went thru the same thing. It just takes a few minutes.
Unless there has been a change???
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A while back I wanted to delete my images...no sales. I tried the same thing you are doing and did not have any luck getting the images to delete. I emailed John and he told me he would do it for me, and he did.